Bad Service, Horrible Food.
So do I begin with the bad service or the horrible food?
my guy ordered the Eggs w/Sausage & toast, with their "famous" potatoes. eggs were unseasoned but cooked correctly, sausage was pretty bland but cooked correctly. And then there were the potatoes - not only were they way underseasoned (has no one heard of pepper or salt?!?) but they were also under-cooked. waaay under-cooked, some even still raw. I ordered the Dulins potatoes & added two eggs "sunny side up - yolk runny". At Dulin's this means serve two eggs that are still uncooked. There was a slimy mess of raw egg white coating over each egg. My potatoes were mostly cooked, but I had some raw ones in my dish too. My toast was soggy, having been under-toasted and then drenched in butter. The waitstaff definitely lived down to the standards set by the food. when my guy flagged the waitress down to complain about his potatoes her response was "oh..ok". If she had bothered to even ask us once how our food was we would not have needed to flag her down. When she came past our table again she walked right by. she seemed to finally remember that she was in the customer service industry and came back to find out what we wanted done about the potatoes. we ended up getting $2.00 off the bill (cost of the potatoes). Another sign of really bad service? when they don't even have the common sense to wait until the "Bad" customers are gone before they start talking smack about them. When we went up front to pay she was in the middle of complaining about us to another waiter, loudly enough for us to hear. I would have asked for the manager but there didn't seem to be any grown ups around. This was our first, and last, trip to Dulin's.
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