Brockman's Appliance

09/24/09

Son not like father

by Titus3

I heard from old timers around Vancouver that Brockman's father was an honest business man. I had him out last summer to fix a front load washing machine. He charged me $105.00 to clean out the rubber backing from a rug that I washed. I also complained about a noise when the drum was rotating, he told me that was normal. Now over one year later, Appliance Clinic pulled the belt (which I suspected from the beginning) and compared it to a new belt. The old belt had stretched 2-3 inches. West Appliance also told me the noise was normal.

The belt is replaced - No More Noise! Brockman could have shown me where to clean out the rubber backing from the rug and I could have done it myself!

• Pros: Showed up on time
• Cons: Over charges - put his sticker on my washer

06/23/09

Ridiculous charge!

by trickycandy

We had leaking problem w/ our washer. They charged me $81 for just coming over, taking a look at inside of the washer and telling me "this isn't washer's problem. You need to call a plumber. " I was thinking it would be like $20 for service call if there isn't anything wrong w/ washer! (it wasn't a emergency call.) I'd love to make $81 in 10 min. for solving nothing! Never using them again!

• Pros: None!
• Cons: They charged me $81 for just coming over!