Oscar's Bar & Grill

Beware of the out-of-control owner who followed us out of the restaurant screaming that we'd better never come back! I drink once or twice a year whether I need it or not and my friend likes to sing karaoke. We are what you'd call lightweights in the drinking department. We simply stopped at Oscar's for a Cinco de Mayo after-dinner nightcap with friends. In return, we received, by far, the worst treatment ever at a restaurant/bar, and would suggest that others avoid this place until the owner takes some customer service remedial training.

The only reason we chose this place was that it offered karaoke; it had obviously seen its better days. After we entered a music selection with the DJ, we sunk into the booth seats--many broken springs--and waited to hear our names. Right after my friend entertained the crowd, he was told by one of the many bouncers that there was an alcoholic drink minimum in that part of the bar. Really? Okay. We understand how profit works, but we had been there for a good twenty minutes and had never been offered service from the cocktail waitress. A friend who arrived before us had not even received the drink he ordered. She walked by us several times with her tray of watered down jello shots and didn't offer us a drink or tell us about the minimum drink policy. We didn't hunt her down because we frankly weren't ready to order quite yet. After a large Mexican meal, we wanted to settle in before having a drink.

While I was trying to sort out what my friend had been told by the bouncer, the owner swooped down on our table and asked what the problem was. He escalated the situation to red alert with his rude and out-of-control behavior. My alpha male friend did the right thing by deciding to leave immediately before he also lost his cool. Verbal barbs ensued between the two as we were followed out the door and told never to come back; that he was THE MANAGER and didn't need our type who don't "buy product" in HIS bar. I was trying to talk to him and he kept yelling "Leave!" over and over again in my face. This is appalling, abusive and totally unacceptable behavior from a business owner/operator.

I hope others will avoid Oscar's until the owner and his employees learn about basic customer service expectations. This whole situation could have played out quite differently if the manager had even the smallest amount of tableside manners. Courtesy, rather than bullying, goes a long way especially when there is so much competition in the restaurant/bar industry. Wake up, Oscar's, before you, too, will be forced to shut your doors in favor of others who "get it".…

I left my phone at this place this evening. I instantly called the bar to tell them where my phone was left and asked if they could please pick it up for me and hold onto it until I could make it back to retrieve it. The man that answered the phone was extremely rude and said he could not go get the phone (which I knew exactly where it was) and that when he had time he would pick it up and put behind the bar. Mind you, this is a Friday night and the place is jam packed as I type this review. I told him that I feared someone stealing it and would appreciate it if he could quickly locate it and let me know that it is in safekeeping. He replied that he would when he had the time. Wow! Thanks a lot Oscars! Way to make a customer have faith in your establishment! What would take only 30 seconds of his time could possibly save me $200 to replace my phone and save precious photos of my son! I will not be returning (except to pick the phone up if it is still there). Rude staff, music/karaeoke was way too loud, and they also charged me for a plain soda when we had spent money on several beers. This place is cheap and the crowd was less than desirable. Save your money and stay home. I give it two thumbs down. Update: I just called back and he said that he had it and proceeded to lecture me about not plugging phones into "his walls" (it was charging at our table). So therefore I assume that "his walls" identified him as the owner. SO RUDE! If walls could talk.…

The worst place I have ever been to. The owner is so rude. Poor customer service and a slime ball owner. I love the dive bar scene, but this dive bar is not cool. Horrible food, drinks, and a psycho. Not a place to go.…