Hotel Vintage Plaza, a Kimpton Hotel

Absolutely AMAZING!. I have never received service this fantastic! I will DEFINITELY be coming back over and over again. This was truly the most comfortable stay I've ever had. The beds were amazing, the lobby was very classy and chic, the staff was impecable! Everyone there was very pleasant, went out of their way to serve you and always acknowledged you even if the place was busy. I loved every second of my stay here. And you can actually find a really good deal, and though I didn't go to the nightly wine tasting in the lobby it was definitely nice that they offered it. Very convenient location. But I really can't emphasize enough, how fantastic the service was here!…

Stay at Hotel Monaco or Hotel Lucia Instead. Do not stay here. I have had two bad experiences. First, we stayed here for my husband's birthday. After requesting a quiet room near the top floor (they were not full and I am a Kimpton Member, so I thought they might care) we got a room on the second floor over construction that woke us up at 3:30 in the morning. I am not a sensitive sleeper, but I could not get back to sleep. Side note, the hotel does not have ear plugs, I called down and asked! This ruined an otherwise lovely night. Plus, the bathroom was dingy and far from spotlessly clean. I will say that the manager sent me a gift certificate for a free stay. However, we quickly learned that this certificate was almost never good - I tried to use it three times (on nights when they confirmed they had many rooms available) and was only able to use it on my fourth try. That time, they gave us a small room, once again dingy and this time, very small. This place is overpriced, and needs an update.…

Disappointed. We booked a room based on the great reviews we read here. However I was extremely disappointed with my stay. We had a garden spa room, which I will admit the jacuzzi and balcony was amazing. The room however was run down, worn paint in the bathroom, chipped tiles, it also smelled like smoke when we entered. I also booked the room based on the '24 hour room service' promise. Upon arrival I found this was not the case. I was told the staff could "go to Pita Pit if I really wanted something, but this was not the norm. I found that to be blatant false advertising. I will not be back.…