Sweet Basil Thai Cuisine

Ty R.

Joined 22 days ago

Most unprofessional service I have experienced at a PDX restaurant. Comments were so offensive that I left my take out food and walked out. My only regret is not demanding a refund on the spot. I live in the neighborhood, and I had frequented this location many times, but I will never support them again.

Recommends

Sweetbasil

Joined 3 years ago

best deal happy hour. best happy hour in NE Portland. start from $2 good deal on the cocktail and wine too.

Recommends

kotyz

Joined 11 years ago

Need catering?. I recently got married and my husband begged me to let us have Sweet Basil cater the reception. Knowing how excellent the food is at the restaurant, I didn't hesitate in saying "YES!" Needless to say, Boos and his catering crew FAR exceeded our expectations. They were prompt, helpful, and went above and beyond to take stress off the rest of us in a DIY party setting. The "Oh My God" appetizers live up to their name, and the Pa Nang curry is one of my faves. The food was so delicious that even those who had never tasted Thai food before (i.e. older relatives) said they'd love to go to the restaurant now to try other dishes. If I could give more stars, I would!

Recommends

steveotto

Joined 4 years ago

Great Place for lunch!. I have not gone there for dinner, but for lunch I know it's fantastic. Really fine food, fair prices, and you can sit out in the back garden in the summer.

Recommends

livinsimple

Joined 4 years ago

Ambiance and food are excellent!. I have been going here for a number of years. The customer service is always the best and the atmosphere is very relaxing. In the summer, the back porch is open and is covered with grape vines. The menu is always great and the chef often has delicious surprise recipes. I highly recommend this delightful restaurant.

Recommends

Contributor

Joined 10 years ago

Sweet Basil Thai Cuisine on Broadway's chefs are genuine professional and skilled Thailand chefs.. In Short
On weekends, this whimsically cute, pastel-painted Craftsman bursts at the seams with local families and hipsters. Tempting fare includes appetizers like the sweet spring rolls, crisp pot stickers and browned fish cakes with ginger dip. Classic Thai noodle dishes are divine and curries are melt-in-your-mouth smooth. Seafood gets the royal treatment, peppered with exotic spices and cooked to fragrant tenderness. Ice cream comes in toothsome flavors such as mango and Thai iced tea.

Recommends

gallo06ss

Joined 5 years ago

Good food, slow service. Ok, so i went at lunch time on a wednesday, and not a lot of people, but food took forever, people where getting their food before we did, and we were there first, so, if you are in a hurry, and only have 1 hour for lunch, dont go there.

Doesn't Recommend

LeeAnn08

Joined 5 years ago

Worst dining experience of my life. On Aug 21st, I had the worst dining experience of my life at Sweet Basil. After we were seated we did not see a server again for 20 minutes. Several other parties came in a sat down. I finally asked a server if we could place our order. We watched all the tables around us receive their food. I kindly asked one of the two wait staff if they were short staffed that evening. Her response was, "no, this is typical". When I stated we had been there an hour and had yet to receive our soup she told me "this is not a fast food restaurant".

Our soup finally came. We finished and waited another 15 minutes and I once again asked how much longer it would be as we may need to take our food to go at this point, our waiters response was, "yeah, sure" and walked away. We never saw him again. Well after 10 more minutes of waiting for him to come back, we stood up to leave.

As we approached the door, the same woman yelled for everyone in the restaurant to hear, "you can't leave you haven't paid for your soup". We had been at the restaurant for

1 1/2 hours with no drinks, one soup, no serving spoon and no spoon to feed the baby after I asked three times! I started to tell her that we haven't had proper service and we could no longer wait for our food or bill. She told me to leave and we were not welcome back in the restaurant. Everyone in the restaurant looked and each table around us knew the lack of service we were all receiving. One gentleman said, "yeah where is the service tonight". I asked to talk with the owner and he refused to come out and talk with me.

I run a business in Portland and am hosting a large open house expecting 100 guests in three weeks. I will making sure everyone knows about the lack of service and how my family was treated at Sweet Basil on Broadway. I have told five people today. I wonder if the owner cares.

Recommends

ARN74

Joined 5 years ago

Great birthday experience at Sweet Basil!. I hosted my husband's birthday party at Sweet Basil recently. There was a group of 12 of us plus one toddler. We started out the evening on the patio which was wonderful, a great outdoor dining location. It started to rain though and they moved us inside very quickly. The food was awesome (we love the crab wontons!) , the service was great and we really appreciated how hard they tried to make this a great night for my husband's birthday. They helped me get his cake ready and even dimmed the lights when the candles were lit. We were a loud , rambuncious crowd and they took it all in stride. Thanks! We highly recommend this location for a special occasion.

Doesn't Recommend

foodieinportland

Joined 6 years ago

Terrible Service. The food here is good. The food is fresh, and made with quality ingredients. If it were not for the terrible service I would go back. Last night my husband and I waited at a table for over ten minutes without any one so much as acknowledging us. The place was not even busy yet. No one asked if we wanted a drink, or appetizer. The server walked by us several times, and ignored me when I tried to flag him down. It is too bad, because I won't eat here again, I will also tell my friends to eat at some of the other Thai restaurants that have better service.