Tommy Luke Flowers & Gifts

10/23/09

Beautiful Flowers and Great Service!

by Rosebuds Boutique

I have used many Portland florists over the years but always return to Flowers Tommy Luke. Their friendly service and excellent floral arrangements set me at ease when I am planning a party or holiday occasion. I recently visited with Lou Scott, the new owner and her experienced staff of designers at the light-filled studio in NW Portland. I was impressed with the friendly service, imaginative designers and the selection of flowers in their studio. They helped me pull together ideas to create some fun and lovely designs. The gorgeous flowers were delivered, as planned, so I was at ease long before my guests arrived. The delivery staff was very friendly and helpful. My guests commented on how beautiful the exotic arrangements were and how they helped set the mood for the evening. I can say that the flowers and service are reminiscent of the excellent tradition that Flowers Tommy Luke has had in the Portland community for many years. Thanks, Lou for the success of my party!

• Pros: Traditional Values of Excellence

02/01/09

Address Correction: 2335 NW 23rd Place, Portland, OR 97210. Web Site: www.flowerstommyluke

by louellas

In spite of repeated requests, City Search has not corrected the studio address or added our website to our profile. Hopefully, this posting will get results. I also want to announce that, effective July 2008, Flowers Tommy Luke is under new management while still employing the talented designers that continue the legacy of providing Portland with exquisite floral products. Our committment is to provide outstanding customer service and personalized attention to every order.

• Pros: State-of-the-art design studio utilizing a unique water filtering system resulting in longer lasting floral arrangements.
• Cons: Call for directions or go to Google Maps

06/02/08

Service doesn't meet quality of the flowers

by shannonpl

Over the years I have loved the flowers my husband has ordered for me from Tommy Lukes. That's why I chose Tommy Lukes when ordering flowers to be delivered to a colleague who had surgery. I collected the money from ten co-workers, ordered the flowers and scheduled them for delivery a few days after the surgery. About ten days later when I was emailing the colleague, I asked if she had received the flowers and she said, "What flowers?" I called Tommy Luke a few days later and found out they hadn't delivered the flowers. They offered to go ahead and deliver the flowers (now two weeks post-surgery) or refund my money. Had I not asked my colleague, I never would have known the flowers weren't delivered and would have been charged for them. Tommy Luke should have notified me they hadn't delivered the flowers, and they should have tried to deliver them again, calling the recipient ahead of time to see if she would be home. All I got was argument about how we couldn't expect them to make repeated trips to the recipient's apartment if they don't know she wouldn't be there. The flowers are great, but the service was very poor.