My first appointment went great - 5 months later a terrible experience! Works out of her house in the downstairs work space. Very dirty and unkept. She did not know I had an appt, and was with someone else when I arrived, even though it was confirmed the day before. She was in her house slippers and complaining nonstop about her personal life! Finally my turn - then she only did part of my hair service, kept checking her phone and taking calls during and then told me she was out of time to finish the color service... I was confused to say the least but I scheduled to come back in 2 days. She then put a bunch of product that I did not want into my bag and rang it up without telling me. I thought they were samples untill I got home and looked at the receipt. I then called ( got an answering machine) and left a message. Her assistant called me back and I explained the situation and aksed for a call back. She did not call me back, and I figured I would deal with it when I had my appointment to finish doing my color service. Well, She had her assistant call the day of my appt and cancled my appt. I was mad, as she knew I had a special event that weekend! I then went to the salon to returned the products. She was not there and the person who was could not process the return for me. I did not hear anything back from Jennifer. I called 3 times over a weeks time - no response. I finally had to dispute the charges with my bank and they refunded my $175 back. I will NEVER go back to Jennifer...it was a total nightmare. Her behavior was beyond bizarre!
i had an appt w/jennifer, i showed up on time, nobody there, door locked. after standing outside in the cold for 10 mins or so, she finally came and let me in, but didn't say a Word about the wait outside. then she was pushy and rude. i knew exactly how i wanted my hair cut, but she was not listening, kept interrupting me before i could get the words out. hopefully she was just having a bad day and isn't like that all the time, but she lacked the finesse to develop rapport with a new client. i was happy to get out of there Before she took the scissors to my hair.
Best Cut and Color EVER!. This salon has recently moved, and is now located in a quiet, cozy, boutique style atmosphere at Orenco Station in Hillsboro. As the overhead of the previous larger location has been eliminated, the prices are incredibly reasonable while maintaining the same excellent and unparalleled industry expertise and I have officially been "wowed". I've always been pretty happy with my stylist at another salon, but for some reason I decided to try Jennifer on a whim. I am a perfectionist...and my hair is perfect in every way, both cut and color. My styling time has been cut in half as I no longer have to mess with those "trouble areas". The color is gorgeous, rich, and shiny (I was having problems with the color being consistent from root to end). The scalp massage and hot towel treatment was nothing short of heaven, and I am officially converting! Love, love, love my hair and my experience at Salon 17!!! Thanks Jennifer!!
KELSEY?!. I recently called to schedule an appointment and found out my stylist is no longer there!! Does anyone know where Kelsey went? No one at the salon will tell me! I need to find her, she's the only one who cuts my hair the way I like it :-) If anyone knows, PLEASE let me know! Thanks.
Good Hair Cut. Liz gave me a great cut and style. Pleasant conversation, and nice quality product. I didn't have to wait a long time for my appointment, and the other staff were friendly too.
dont plan your wedding with this salon!. one word, RUN dont walk away from this salon. I have a burn on my forhead for all my wedding pic and H-moon, the owner her self fixed or "burned" my hair, she also showed up in a hot pick track suit! anyways move on to the next salon this lady has been all over hillsboro and has a bad rep
Great experience. Thank you Kelsey for my new haircut. I had very thick hair and got it all cut off today. Kelsey did a great job and she is very nice and personable. I love my new haircut!
Best High Class Hair spa anywhere in the Northwest!!!!!!!.
is and keeps it healthy while maintaining my color.
from now on i will only go to this salon for all my hair and skincare needs
Best Salon in Oregon. When you want the best salon experience...this is it. The "lather lounge" is the ultimate treat where you will experience a massage chair and a scalp massage all while getting pampered with the best hair products around. There is no doubt Salon 17 is the best at what they do and their products are top of the line!!
Great Salon. The experience at Salon 17 is great from the glass of wine when you walk in, to the scalp massage and the hot towel after the massaging shampoo. Jennifer has been cutting my hair for about 5 years now and I would never even consider letting anyone else touch it. She's an awesome stylist who listens to what her clients want and knows how to make their hair look great. The products the salon uses are awesome. I love Phyto and the new Michael Murphy. Yes, the products are more expensive than your bottle of pantene from the grocery store, but they last for months and work so much better. You get what you pay for, and you can't expect a $10 bottle of shampoo to give you the results of real professional products. So if you want to spend as little money as possible on your hair then go to great clips. If you actually care about the health and beauty of your scalp and hair then go to Salon 17. Darcy is also great for waxing. The wax that she uses doesn't stick to the skin so it is less painful than other waxes and especially those awful strips that turn you purple. (Darcy has never cut my hair so I can't comment on that) Overall, if you want to have a great salon experience then Salon 17 is your place!!
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