Bally Total Fitness-Portland

11/03/09

Do not JOIN, manager who is a young kid and General Manager

by yousuckdoug at Citysearch

were told that unless we had a pass printed from the internet that we could not use the gym for a 7 day trial

even though on the phone they told us all we had to do was come in and we could try the facility out for 7 days

once we explained that we weren't told to print anything out the manager a young, arrogant, rude kid, told us that we would have to leave. Unbelievable. Finally after saying that we were told to come and no hassle commitment, they allowed us to try the gym. They refused to answer questions, didn't offer to "show" us around the gym and igored us. When we called later to speak to the General manager, Doug, HE REFUSED TO TAKE CALLS, AS A MATTER OF FACT, YOU WOULD BE LUCKY IF YOU CAN FIND ANY GENERAL MANAGER AT ANY LOCATION TO ACCEPT CALLS. pLEASE TAKE YOUR MONEY AND BUSINESS ELSEWHERE.

• Pros: none, didn't join
• Cons: all

04/16/08

Save you money

by shayshay86 at Citysearch

The machines are okay, but many of them are old and broken. The girls at the front counter are never polite. I bought a tanning package here and was disgusted by how dirty the tanning beds are. When I went to the location by cedar hills I was amazed by how much cleaner the tanning beds were. The employees dont always ask me to inital my tanning sheet and I noticed the last time I went they were initaling MY NAME! I think this place is run by managers who just dont care about it.

• Pros: Cheap
• Cons: Dirty, rude, old machines

05/31/07

Terrible

by dbeardsleyor at Citysearch

I had a very poor experience with Bally's. The club itself is alright. There is a fair amount of equipment, although the cardio machines are frequently broken and you will often have to wait for a machine during peak hours.

The personal trainers don't seem to have a clue. I used my "free" training, and told the trainer I was interested primarily in losing some weight and doing some toning. He recommended to me a free weight program with low reps and high sets. He gave me four exercises just for chest. What a joke.

When I decided to cancel I had to call multiple times over two weeks. The person who was responsible for canceling was never "available" and my calls were not returned. Once I finally got a hold of him he did not properly cancel my account and I had to call back to stop the ongoing billing. What a waste of time.

I've belonged to a number of clubs over the years, and this was by far the worst. If you're in SE I would recommend Cascade Athletic Club.

• Pros: Fairly clean facility, adequate equipment
• Cons: everything else