Neil Kelly Design / Build Remodeling

Very service oriented team. We had a very positive experience with Neil Kelly on a recent remodeling project covering our kitchen, family room, and part of our living room. When Joel Fraley visited our home the first few times, to begin the design process, he very quickly understood the direction we wanted, design style, and what works best with the existing style of the house. We were also very clear about our budget limitations and time frame, which he was sensitive to.

The design process went smoothly, and we ended up very happy with the result. We had an excellent project manager, Paul Louis. He kept everything moving very close to schedule. The construction team was very professional and considerate, as well as very experienced - the quality of the work was very high. Throughout the project attention was paid to the details.

The project completed on time and on budget, with a result we are very happy with. Neil Kelly was not the 'cheapest' option in our bid process, but I do think they are the best value for the money. I would recommend them if high quality and a hassle-free project are important.  View Less … View More

Great new kitchen!. We selected Neil Kelly to design and build a new kitchen in our Pearl District condo. We liked their team approach and their capability to handle and coordinate all aspects of our project, including working with our condo association board to obtain the required approval and obtaining all city permits. The building manager of our condo management company stated that our permit application, which was compiled by the Neil Kelly designer and project manager, was the most complete and detailed he had ever seen. We received approval in one meeting.

In addition, the fact that Neil Kelly selected and approved all the sub-contractors for their competence and reliability was a key factor in our decision to hire the company.

We thoroughly enjoyed working with our designer, Janel Campbell, and are thrilled with the design how well it is integrated seamlessly into our existing home. Janel greatly facilitated the decision process every step of the way from the cabinet selection, to granite and tile selection and paint colors, to small details such as drawer inserts and hardware. In addition, she was very sensitive to our design aesthetics and budget.

The entire team was a pleasure to work with and to have in our home on a daily basis during construction. All in all, it was a very positive experience.  View Less … View More

Love my kitchen. Great people work for Neil Kelly. It was past time to update our Condo kitchen and two bathrooms. Since we had used Neil Kelly before to do a total remodel of our 1930's kitchen several years ago we could only think of going back to Neil Kelly.

They had a difficult challenge and the outcome was wonderful.

I had also recommended Neil Kelly to my mother to do total remodel of her kitchen and bathroom and she was as pleased as we were.

Besides we have heard stories about project not being completed in a timely manor and other problems with other companies.

We knew what to expect with Neil Kelly due to past experience and it was all good.

Again we are very pleased with the recent project. We worked with Designer David Ewing and Project Manager Tony Butchart.

Both are quite knowledgeable and have very professional skills.

We had a certain look we wanted to achieve and David took the time and made the effort to make sure the end result was what we wanted.

Tony Buchart made sure to keep us updated and was on the site daily.

The Tradespeople that work with Neil Kelly were polite, fast, quiet, trustworthy and they always cleaned up as they work.

The project was done on schedule as promised.

Jeff and Marlene  View Less … View More

Great Job, Professional and Conscientious. We recently finished a first-floor remodel using Neil Kelly--living and dining room and two bedrooms, one of which we converted into a library/office. The work was beautiful. They completely transformed one bedroom with built-in bookshelves and a built-in desk, and did significant work elsewhere and it all looks great.

But what may have impressed us more was the service. After we first met with them and paid the designer fee, the designer, Karen Richmond, produced three sets of plans for us to consider. We chose one, and it was never a problem making whatever changes we wanted, and there were several, along the way.

In addition, Karen had extensive knowledge of older craftsman homes (we have a 1924 craftsman) and worked extensively with us in helping us choose items--meeting us at stores to help us choose fixtures and hardware, working endlessly on producing color samples as we changed our minds on colors a few times, and many other little items. Whenever we had a question or wanted to explore something different, we'd e-mail and hear back right away. We sensed no limit to the amount of her services we could call upon.

The project manager was Eric Landen, who was extremely meticulous. He made sure to keep on top of each aspect of the job; after the drywall was done, he saw two or three small indentations I hadn't even seen, and had the drywall folks come back to smooth them out. In another example, one of our bedroom doors wouldn't close--it was like that when we bought the house--and he took it off and worked on it and straightened it out and now it closes--it was not part of the job and there was no additional charge for it Yet it did take a certain amount of time and is one of those little things that really makes life in the house easier.

We were thrilled with the results and perhaps more so by the professionalism of all involved and the knowledge that they were prepared to work with us to get everything right and exactly as we wanted it. All that made what a fairly laborious undertaking much easier to bear.  View Less … View More