Chen's Open Kitchen

Doesn't Recommend

l4ever03

Joined 2 years ago

Worst Service and Food I've ever had. I recently went to Chens open kitchen. The moment I walked in, the woman in the restaurant portion was rude, disinterested and was not able to communicate well regarding the menu and a certificate I had. The food was ok, but not good and not worth the money. The shirley temples were the worst I have ever ordered. At the end of my dining, I had my debit card run. The server said something was different with my receipt but didn't tell me what. I signed it and left. 2 days later, I get a nasty email from the manager of Chens accusing me of stealing because my cards expiration date had passed and I hadn't been aware and said it was obvious based on the receipt. Well if the server who I found out OWNS THE PLACE couldn't figure that out and tell me, how on earth would they expect me to know that? Poor service, insulting managament, rude owners, bad food...... I will never go back to this place again.

Doesn't Recommend

alaskagrown

Joined 5 years ago

Meh. DO NOT get the lunch buffet to go. It ends up being very expensive for food that is mediocre at best. I got a normal styrofoam container about half full for $10, and half of it was rice and noodles. As for the food, there was too much breading on sweet and sour stuff and potstickers... There were some scary colors in the sauces, but nothing I haven't seen before... The fried rice and lo mein were good, but it's kinda hard to screw those up. On the plus side, I was in and out of the joint in about three minutes, so it's an option if you're in a hurry.