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805 NW Glisan St, Portland, OR | Map it
(503) 230-8952 | View Website
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No, we are definitely NOT your average salon and spa! One step into Kalista and you'll find your second home, a place where you are appreciated not just for why you came, but for who you are. Our staff and clientele, representative of the part of Portland that we call home, are both incredibly colorful and diverse--and that's how we like it! But don't take our word for it, come see for yourself. Kimberly our owner is now an offical educator for Keune!! We are also the first Keune Exclusive salon in the united states, and Kim is the only educator of Oregon and one of three in the west coast! Your local and non local celebrities visit us!!! Visit Kims blog for more details.\nRecently I went through our reviews as you will as well and it really saddens me to see them. WE really are a wonderful salon, We focus on being a family and a team. Please give us a chance and see for yourself. View Less …
Kalista has an amazing location! Upon
walking in the receptionist offered me some tea and took my jacket... My facial service was complete,
Im pretty sure I slept through most of it! The LED light treatment was interesting I was seeing blue after wards haha!! Over all I was happy with my experience at Kalista, Kim is amazing and I could just tell that all of the staff gets along and its not a tense place to work!
I will be back for more!
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Long and short of it: Bad customer
service, bad style, bad information, incomplete services, rude, smells like crap inside.
I bought the Groupon for Kalista because I needed a quick color touch up and trim before Christmas. I tried to make an appointment through text and had spotty responses over 3 hours worth of time. I tried calling, but I got the answering machine over and over again. Finally someone responded and said I could come in in 5 minutes. Really? 5 minutes? I happen to live close so I made it in 15... and saw a completely empty salon with several workers standing around.
My stylist was clearly annoyed that I had a Groupon. When she found out I had used a box dye on my hair, she looked disgusted and said I had to reschedule because "using their professional products will interact badly with the dye and can burn off hair." Huh. I have used box dyes/professional dyes for years with no bad interactions. Feeling a little wary, I waited while she went to the back. When she came back, without a word, she started applying dye to my hair. WHAT? ARE YOU GOING TO BURN MY HAIR OFF? Apparently not. She globbed dye all over me- and my neck and my forehead and my arms...
She was SO ROUGH with my head. I have a tough head, so NBD, but good lord. She was whacking at my head like crazy. I literally had a sore neck the next day because she was so rough. No reason for her to be like that.
I had to fill my meter and she said "Well, I guess for a $40 Groupon it's not worth a parking ticket".... Hmmm. No. Nothing is worth a parking ticket. Let me go fill my meter, for crying out loud.
Once she finished with my color, she shampooed me (roughly) and then said, "So, you just want a trim, right?" Which, luckily I did, but the Groupon was for a full cut. Regardless, she trimmed my very long hair for about 5 minutes and then said "Do you want any products?" and when I responded "no," she took off to the back and left me standing, dripping wet, by her station. I just kind of walked out, not sure if the transaction had been completed. The Groupon included a style, but I wasn't about to argue.
The next day, I checked out my hair, and there are still about 300 split ends on my head. Long, nasty split ends.
Kalista blows. Don't go here. They have a Groupon every week for a reason.
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Diamond In The Rough. Based on the reviews I was sceptical but I was willing to give Kalista a try. To my surpise I was greeted by a very nice and welcoming receptionist who offered me some tea, they had a fantastic variety to chose from. The entire expierence exceeded my expectations and I would definantly refer you to kive Kalista a try too. Stephanie was great and gave an amazing facial. The only thing that could be improved next time is the wait was about 10 min. View Less …
Loved IT. I heard of Kalista through Groupon. I purchased the Kerotin deal because i wanted to try to get rid of my frizz. From the moment I walked into the door, I was greeted with a smile and great customer service. Everybody was very nice and friendly. I was a little nervous about trying a new salon but I definently felt at ease. The stylist was very good with making sure I knew what she was doing to my hair. I read through the other reviews on here and I hope that people go in and have their own experience for their selves. Its really a great place with great staff and a relaxing yet trendy environment. View Less …
These girls are soooo nice!. Came to Kalista for the first time to get a facial and the girl that did the facial was so sweet and knowledgeable. The front desk girls were really sweet and helpful as well. I loved my facial and will for sure be back! View Less …
