Dermatology Associates

Wonderful - saved my skin!. I was referred to Dermatology Associates by a neighbor after exhausting other Family Practice and Urgent Care practitioners regarding a horrible blistering rash and severe acne on my face. I had been misdiagnosed by other practitioners and placed on preventative antibiotics - no one really telling me what was going on with the disfiguring rash on my face. However, I called Dermatology Associates and explained my situation and I was given an appointment within the hour. I saw Holly Rasmussen, PA-C and was treated with respect, compassion, and understanding. She reassured me that what I had was treatable and that scarring would not be an issue. I was having an allergic reaction to acne products that contained a medication I am highly allergic to internally. I was placed on steroids and antibiotics that day and the rash began to disappear slowly over the course of 3 days. I have struggled with acne for 17 years and my skin has never been better! Holly put me on a regimen that has completely controlled my breakouts (I don't even know when the last one was) and rosacea - I have the BEST complexion I've ever had in my life! Dr. Ross was called in during my initial visit as a second opinion and she was caring, compassionate, and reassured that they would be able to help me.  View Less … View More

Unfair review. This is Drs. Hester and Ross of Derm Associates. We stongly object to being called racists! First, Dr. Hester was called in to see the patient in order to get her a second opinion, to give her the highest quality care possible. If she let us know she was uncomfortable, we would have immediately offered a heartfelt apology, but nothing was said.The rest of the statements were either never said or misquoted. The patient did not get the cream she wanted because it was not medically correct to use in her situation. To call us racist is the furthest thing from the truth.  View Less … View More

Overt Racism. I choose Dr Ross because she seemed creditable and female. I was feeling depressed about my skin and not understanding the cause of my skin condition. It appeared to me that I had developed some sort of rash that I never had before. When I arrived on time the office staff was very cold and not friendly. When Dr. Ross began to examine me she took a sample of skin (a scraping of skin) to have examined. She said she knew I was cold and gave me a gown to wrap-up in while she was out of the examination room. She seemed understanding and kind at this point. Dr. Ross returned with a male doctor while I was undressed. I choose Dr. Ross because I was comfortable with female doctors! Dr. Ross DID NOT GET MY PERMISSION TO BRING IN ANY MALE DURING MY EXAMINATION. The male doctor told me who he was and WITHOUT MY PERMISSION began scraping my skin and discussed with Dr. Ross my possible skin condition, as if I was not in the room! I interrupted the doctors and asked Dr. Ross what was my possible condition. She said to me that she would be right back and left with the male doctor. She returned in about 10 minutes. At this point I began to cry and was very nervous when she returned. Dr. Ross was very unresponsive to telling me was my skin condition. Her answer was I have 15 different color of skin. I am mixed with East Indian and Irish. Then I proceeded to explain to her that a friend of mind had almost the same skin condition and gave me a prescribed skin cream that had worked very well for my skin problem. Dr. Ross told me that the skin cream I had was for "white people only" when their skin get discoloration like my, with dark spots. She continued to say, "we don't want anymore Michael Jacksons now, God rest his sole". I told her I was not trying to be like Michael Jackson, I just wanted my skin return back healthy. I was very shock and sad that a doctor said that to me. She continued talking about people using petroleum jelly on their skin and suggested that I should not use expensive products on my skin because of perfumes in them and I should use "cheap" products-they don't have perfumes in them and a lot better for me. Then she just wrote me a prescription for an antibiotic and told me to come back in one month. I felt much worse then, than before coming to this doctor appointment. I refuse to use this prescription from this doctor and I will never come back here. Further, I will never recommend this doctor or this clinic to my worse enemy. Dr. Ross' advertisement should say "MINORITIES NOT WELCOME". A person should not go to a doctor and not get an answer to a medical condition and then get denigrated to the point of shame.  View Less … View More

Dr. Ross and Staff. Dr. Ross listened to my concerns very well, but then rushed through my full body exam and mole check, not telling me WHY moles I thought seemed suspicious weren't. Now I don't know when to come in next. I feel like she listened, or at least heard what I said, but didn't teach me about moles that would be suspicious for cancer as I had inquired about.

The front office staff is not very warm. I know that this is not the most important thing in a visit, but it certainly makes a difference. I have worked in customer service my entire life and now as an RN believe that secretaries have just as much importance in patient and family care as we clinicians do. A smile means a lot.  View Less … View More