Portland >Thai Ginger Inc
Good Place. We went here for lunch and it was great. The service was quick and attentive, the food was good and the portions were good. Definitely recommend it!
Delicious and fast!. It was like I got my food before I even had a chance to sit down.. And it was GOOOOOD!
Fast, courteous and outstanding food!. Fast and courteous service and food is outstanding! I love this restaurant. We are so spoiled that we live close by- so we go here often. And I am kind of a food snob from the East Coast so believe me when I tell you I have never been disappointed by the food here. I love the pad thai- not greasy and the mixed veggie stir fry has a wonderful light and fresh sauce! I have never written a review before but this restaurant inspired me. Go here!
Thai food lover proclaims to the sky: BEST THAI FOOD IN PORTLAND OREGON!!!!!!!!!!!!!!!!!!!!!!!!!!!.
I love love love love love love love this place.
The staff is almost always amazing. (Every once and a while they will be a little off their game.... rarely)
The food is ALWAYS amazing. They have it down to a science there. Literally. I have NEVER gone away unhappy... and I would estimate that I have eaten here almost 200 times. Not as much anymore since it is up in NOPO, but it is worth the drive.
Not to mention, the food always comes out crazy fast.
Anyway. There is a ton of mediocre thai food in Ptown, a fair amount of good thai food in ptown and only ONE THAI GINGER with the BEST thai food in Ptown. And Kah (? probably NOT how you spell that) is the best server.
Good food, great prices, always good service.. I have been to Thai Ginger for eat-in, take-out, with kids, without kids and have never been disappointed. The prices are reasonable and the food is consistently good. The service is always good too. Love the pumpkin curry and the fresh salad rolls.
Great Take Out!. I have never dined in the restaurant, but my family gets take out from here at least once a week. The food is always fabulous and is ready so quickly, we call to order and then head over right away to pick it up. Everytime we have guests at our house we get take out from here and all who have had the food love it! Friends who have spent time in Thailand(months at a clip) have all been very impressed with the authenticity.....all I know is I crave it! Great curry and noodle dishes...pad kee mao(spell?) is great! Yummy!
Dont know the meaning of customer service.
The worst restaurant experience I have ever had in the Portland Metro area. Went to lunch with a group of friends and we all ordered at the same time. Everyone in the group ordered Pad Thai and my friends all recieved their orders and I was told that mine was on the way by our waiter. After 10 minutes I inquired with the waiter about my ordered and was told again it was coming. At this time my lunch group is already a quarter to half done with thier meals. 5 more minutes pass and the waiter brings me the wrong order. I have recieved no apology for the long wait and inquire what has happened to my simple order of Pad That that everyone at my table is eating. I am told at that time that my order was given to another customer. I have still recieved no apology from the waiter and after my lunch group has finished thier lunch my order finally arrives with a to go box in his hand. If I wanted my meal to go I would have ordered it to go. Due to the mistakes of the restaurant I ask for a discount on the price of the meal and was given none and still no apology and the staff take no responsibility of thier mistakes. I refused to pay for the meal and got up to leave. As I leave I hear the waiter offer a person in my lunch group my meal for free. This upset me the most in that the restaurant staff takes no responsibility for thier lack of the word service. They were not willing to give me, an African American customer, a discount for thier lack of service but offered my White co worker my meal for free.
Good food is only part of what makes a good restaurant. Good service is also a huge part in the experience and when you recieve none, the food does not taste that good anymore. I have been to hundreds of restaurants and have run into mistakes happening. At every other place I have dined the staff always apologized for the mistake and took responsibility. Thai Ginger does not know what the word personal responsibility is and the food is just ok.
Third Time's a Charm.. or NOT!. I have ordered to go orders from these guys three times. "Every" time they have gotten the order wrong. Personally I think it is because they play their music so loud that conversation is impossible. They definitely won't be seeing me back there again.
One of my favorites.
My family have been regular patrons of Thai Ginger for a few years now. While a recent change of ownership has, in my opinion, resulted in a slight lessening in the quality of the food, it's still one of the best Thai restaurants I've been to in Portland. To describe it another way, Thai Ginger used to be my favorite Thai restaurant in town; it is now perhaps my second favorite. Despite the different ownership, however, many of the wait staff are the same, and they are always happy to see us. I have never had anything but good experiences there, both in terms of the food and in terms of the service.
I do wish they'd move to a nicer location, though. ;)
Disappointed.... I have been a loyal and frequent patron of Thai Ginger since I moved into the North Portland neighborhood (about 2 years now) and recently I received such awful service that I will NEVER be back nor will I recommend this restaurant to anyone. A friend and I went into Thai Ginger on a busy Friday evening... we expected that we might have to wait for a table, but when a table came available (after waiting 20 minutes) a group of people that came in after us were seated first. We were not asked if we would mind waiting longer for a table, we were simply told that another table would be opening up soon. There are far too many good Thai restaurants in the Portland area to be offending loyal customers. I recommend going somewhere else, that's what we did.
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