- Neighborhoods:
- Southeast Uplift Neighborhood Program, Richmond
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Idiots lost our wedding order. Lady behind the counter really copped an attitude. We paid for the 2 samples after dropping a couple hundred dollars on the order. No issue with this, although a "congratulations, thank you for your business, don't worry about the samples" would have been nice, but they charged our card, then lost the order. Complete idiots. We'll see if they can pull their collective act togethre long enough to come through . . . We've been working with them for 2 days to try and get the order placed again. View Less …
I rocomend this place to everyone!!!. I loved the queen of sheba with coconut chocolate swirl ice cream on top!!!! If your going to pix u must try it!!! Every time I come to pix I am pleased. The staff is friendly and the food is wonderful. Not only are their desserts awesome but their sandwiches are tasty. View Less …
One of a kind! Special treat!. We have had a great experience with PIX. Everything is awesome! We did have one bad experience at xmas we ordered the coffee log cake. It was not their usual quality and the flavor was off. This was not typical.. so we called. The immediately gave us a gift card and invited us back! We have yet to use that but are anxious to get back in there... You really can't go wrong with any dessert from this place. The homemade ice cream is also fantastic! View Less …
Macarons.... I agree, the service isn't great. It's sometimes a hassle to get anybody's attention. And yes, sometimes the cakes can be a little on the dry side. But they have a great beer selection, and I'll continue going just for the macarons. Convenient area, too. View Less …
Very, Very Sad.
Honestly, I have never written a review before, but I have never felt more compelled to complain of my service. I fell in love with Pix on
Division years ago and was excited to see that Pix had arrived in our N. Portland neighborhood. When my partner, daughter and I finally got around to venturing in for a late night desert and coffee, I was looking forward to the same sweet experience I had had in SE. I couldn't have been more disappointed. I would echo many of the same complaints of other customers. I was made to feel like an idiot for perusing the display case. When we sat down to order, my tart was practically slammed down on to the table, no silverware, water, etc. The waitress was very abrupt with us and took forks and food off the table before we were done with them. I understand it was busy, but we were paying customers and had hoped to spend a good twenty minutes languishing over our deserts, coffee and conversation. Instead, our bill came 10 minutes after being served and when we didn't get up right away, the waitress had the nerve to come to our table and say, "Didn't I give you your bill and pick up your payment? Yeah, ok, that's what I thought." We were disgusted and her attitude definitely worked, we got up and left and will never return.
I'm a "hipster" myself and won't rag on hipster attitudes, but if you're in the service industry, you need to stop and think about the atmosphere that you are creating and what your patrons are hoping to experience. It sounds like she (or maybe there are others) is ruining this experience for several people. I'm surprised it was so busy!
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Portland, OR
Portland, OR
