Pix Patisserie

Doesn't Recommend

lolapix

Joined 5 years ago

Sounds divine, but poor service and downhill desserts ruin it. i have been to Pix 3 times. Each time the service is horrible and on the latest try the desserts were all stale. Regarding service, you are asked to check out the display case then sit down and someone will take your order. That is if they do not forget you. It takes then 30 minutes or more to even take your order, regardless of whether they are busy or not. The staff, with the exception of the bakers seem very slow and surly. Even the owner seemed annoyed that we wanted to look at the desserts in the display case a scond time. I simply do not understand why one would choose to run a public business in this manner. One our first trip no one waited on us until a new staff came on and he asked if we had been helped. The also ran out of macroons once while we were there, which was frustrating. One our second visit we did get to try them, and while very beautiful they were also too sweet. We had raspberry ones and myself and my friends could only detect sugar. The St. Honore cake was good in parts, but the caramelized bottoms were burnt! One good note: The rosemary ganache tart with port reduction was great. Also, the place seems to be, well, dirty. Fruit flies in some of the display cases and the wallpaper looks dirty. This place seems to be getting worse, so I recommend you pass.

Recommends

PDXTown33

Joined 5 years ago

Awesome for a Late Evening Cocktail and Specialty Sweets. After having dinner out, stop by PIX for a late eveining of visitng with some of your closest friends. Enjoy a cozy up-beat and lively atmosphere. As well as an Astonishing array of sweets, incredible selection of cocktails.

Doesn't Recommend

hufflepuff18

Joined 5 years ago

Too much hazelnut (ok, we get that this is Oregon's favorite product).. Too crowded, uncomfortable seating. Too few real choices. The cakes are not moist enough. Too many hazelnut options. Everything is hazelnut. Not enough other real choices. Ice cold milk (even fat free) should be a staple. Over hyped.

Recommends

johnbox

Joined 5 years ago

pix on division is a sweet spot for real. My wife and I recently moved to Portland two years ago. we have been trying to find the time to make it to pix for a romantic evening. Well we had our anniversary dinner the other night and since the kids had grandma we decided to drop in for sweets. OH MY GOSH!!!! I honestly have no clue what others are saying about this place, it is really just heavenly. Our waiter(I think his name was Eric) was more then helpful and very nice. He helped us wade through the immense selection and even recommended two dessert wines that we had never even heard of. THE EVENING WAS YUMMY. We received excellent service and thoroughly enjoyed the desserts.

I am so glad we made the time to go to pix because it is just a great place, hopefully it wont be two more years until we return.

If you go get the shazam or the lemon tart they are both divine!!!!!!

Doesn't Recommend

carroe

Joined 5 years ago

Bad service, stale sweets. I fell in love with Pix upon moving to Portland a few years ago, I relished their flavorful creations and dreamed up reasons to frequent them. Now I'm having serious doubts. I recently brought my sister-in-law there. When our desserts arrived, the Jane Avril had a portly fruit fly stuck to the top layer, which I deftly removed before she noticed. The Jane Avril cake layers were tasteless, gummy and rubbery, resisting the fork. My Amelie had seen better days & didn't have the pungency of times before, it simply tasted overly sweet. I wanted to give Pix the benefit of the doubt and shrugged it off, no one is perfect all the time, why a patisserie? This last time was worse. I've often observed the bizarre flow at the NE location. People crowd the case, eventually they're told to take a seat, eventually a waiter appears, or alternatively, people take a seat, expect to be waited on and then have to go up to the case to look at the desserts and hunt down a waiter. Well, I wanted to be helpful so I alerted a waiter behind the case that I was sitting down outside, as the sign on my table had indicated that I do. She said she would be with me shortly, no one came by to ask my drink order. 10 minutes went by, I felt forgotten, so I went up to the case again and explained that I was still waiting. I was asked if I had told someone I was there, and was asked if I had asked the right person: the lead waiter, which I had. I was told they were busy and that they would get to me. I said okay& I just hope you don't forget about me! Then the waitress said, oh, well, fine, I guess I can wait on you now (as I made my way to the table) When I got to the table she accusingly said: You don't have water yet? No, not yet...I got the Royale, which was a stale dome of chocolate-colored mousse covered in a rubbery skin of chocolate ganache. Oh, the disappointment! Don't go there if you expect service under a reasonable time frame! Beware the stale desserts!

Doesn't Recommend

vmac74

Joined 5 years ago

good dessert, poor service. My husband took me to Pix on N. Williams after our anniversary dinner, and we had high expectations. We walked in and began perusing the display case to see what we might want. The girl behind the counter asked if we were getting something to go or staying - when we told her we were staying, she told us to take a seat anywhere and someone would come to our table and help us. I felt like we weren't "allowed" to look at the display! (My sister had a similar experience at the Pix on Division - why have a display case if you don't want people looking at it!!!! At least put pictures on the menu!) We obediently took our seats and someone did come by with drink menus and water, but then NO ONE came back for at least 15 minutes (and the place was not that busy - plenty of open tables). Meanwhile, I took a trip to the bathroom, slowing down in front of the display case to catch a passing glimpse of the seemingly forbidden desserts. Finally, just as we were about to leave, someone asked us - "oh, have you been helped?" The dessert I ordered was good, but the experience was lacking. I would definitely give Pix a 2nd chance, but I just felt like I had to write down my displeasure with last night's service!!!

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malakian

Joined 5 years ago

Macaroons that are worth the attitude behind the counter. I came to pix several times and sampled various concoctions before discovering their heavenly macaroons which seem to come in rotating flavors, all of them equally delicious. Unfortunately I have to echo some of the sentiments here that other desserts do not live up to their price tag, however the macaroons sure do. Make sure you get them to go though because this place seems to be run by indifferent hipsters who scoff and get upset when you interrupt their novel reading by coming into the store.

Doesn't Recommend

kvevoda

Joined 5 years ago

Meager, Overpriced Portions. I went to Pix expecting slightly pricey, but to-die-for desserts. We tried three different items, with a total of around $18. The service was OK. The girl attending to us was nice enough, but moved at a snail's pace while putting our small order together. Sadly, the desserts did not live up to the expectations I had for them, and were definitely not worth the money we paid. The portions were so small that the dessert was gone before my palate had adjusted to the taste. I won't be returning to Pix.

Doesn't Recommend

BrieC

Joined 5 years ago

Never even got to try it. Horrible service!!!! we walked out without ever being spoken to. They cleared our table, then brought us some tepid water in dirty glasses after waiting WAY too long. Sorry! were we not cool and hipster enough? Too bad for you, we're EXCELLENT tippers.

Recommends

atsugari

Joined 6 years ago

Great little coffee/dessert Place. I've came back and tried almost all the dessert at this place since it's down the block from my house. My favorite is still the royale with cheese, everything else was too sweet for me(instant cavity). Their truffles are good they are made the traditional french way, their mango friut pate is refreshing when they have it in season. Otherwise a chill place to stop by and have a cup of coffee. I've still yet to try their Carmen Miranda, they always run out then I go there.