Annie L.

Joined 8 months ago

I purchased my new Mazda3 there and had a great experience! The staff was amazing. I worked with Erika in the Internet Department and they gave me a great price and a great experience. The dealership is under new ownership and the new owners are hiring the right people!!! Thanks so much Mazda of Gladstone, I would reccomend any of my friends or family to buy a Mazda from you!!!

Recommends

smilegone4ever

Joined 4 years ago

good experience. We bought a used Honda civic here. It was advertised on Craigslist and was there when we arrived. It took us between 2-3 weeks to decide. They allowed us to test drive it multiple times and to take it to the Honda dealership in Beaverton for a new car inspection. Both Beaverton Honda and my insurance agent could not believe what a great deal we were getting. They were quick and efficient with the paperwork. I did not feel pressured, they seemed very patient. We did not finance through the dealer. This was a year and a half ago and we have not had any issues with our car.

Doesn't Recommend

mattropolis

Joined 6 years ago

I can't believe these reviews - check out Edmunds reviews. In the 20 years I've worked with car dealers, these guys were absolutely the sleaziest folks I ever tried to work with. This is for their used department.

PLEASE do yourself a favor and read their ratings from Edmunds website - that's what I experienced.

Didn't do much with their new car dealers, but their used car division was the worst. They tried several times to get me to fill out credit reporting information before I even talked with a sales person (which is illegal by the way), I got 2 different promises to show me a car they had advertised on their websites and both times I drove over I got sales rep no-shows. I even called and confirmed the car was on the lot both times, and yet when I arrived it wasn't there and had 'already been sold'. Yet, I'd drive home, call, and it would mysteriously be back in stock.

So I get a salesman no-show and the car isn't there. At that point they tried to pressure me into buying one of their other used cars - which were in absolutely terrible mechanical condition. One was full of dog hair and the plastics inside were all pulled off and laying around the car/etc. Most every one I looked at had some kind of serious mechanical problem.

They put you on an annoying mailing list you can never seem to get off of. On top of that, when I emailed the sales manager about the guy not showing and not having the car, the sales rep sent me a nasty email saying that he WAS there and I was the no-show even though I showed up with his email both times and confirmed the time/place with the other sales people. Complete lie. What a sleaze..

If you deal with their used car department, absolutely get your car checked out by a third party first and be very careful with what forms they have you fill out.

In my opinion, you should NEVER go to them.

Recommends

Henrypayne

Joined 4 years ago

los mejores coches de la ciudad. Acabo de comprar un coche y soy muy feliz con él.

Recommends

Mrbrown

Joined 4 years ago

Great deals on USED MAZDA 3. I just bought a pre-owned certified 2008 Mazda 3 i from Auto Town Mazda. I am very pleased with they way it runs.

Recommends

duff007

Joined 4 years ago

Awesome, I am driving now !!!. I got a used Mercedes from them, runs excellent, great payments and looking to get a secondary car for the wife and kids.

Recommends

Sarabland

Joined 4 years ago

Used Car Dealership South East Portland. I just bought a used car from this dealership, I normally do not do online reviews, but I had to this time for this dealership. I had a great time purchasing my car from AutoTown, the people were so nice to me, helped me to a trade in, and I was in and out in a matter of hours. I went to a few other places over the weekend, but I returned to AutoTown because the inventory was better, the value and prices were unbeatable.