Get the steaming hot pots, for pete's sake, people. It's just fresh seafood steamed, so they can't mess it up. AMAZING staff-totally on the ball even though the sprawling complex has a few different dining rooms. The views are great. A bit expensive, so be prepared.
Very loud. Very expensive. Terrible food and poor service. Took my children there for Mothers Day. After an hour wait (expected), we got the seat by the door. Poor atmosphere. Ordered lobster. Lobster was overcooked and green. Very salty. Nothing tasted like real seafood. I can't believe I actually left lobster and steamed clams uneaten on my plate. What a surprise. We won't be going back. Earns two stars because of its location on the river, and deco.
Not bad at all..
People keep saying how this is an expensive place to dine with awful service but I have to disagree. Their pots are no more than $30 each and can easily fill up two people. $15 a person seems reasonable for a dine-in, especially seafood. Some things are ridiculously overpriced, but hey, all restaurants have menus like this. Don't get the stuffed mushrooms. 7 bite sized shrooms for about $10. Not worth it.
I will admit, however, that I was less than enthused by their cleanliness. The chair had stains on it and the table had rings from glasses all over it. Nothing to get mad about since it's a very easy fix. The waitress did a decent job (but I think we got lucky since the others seemed like they were having troubles focusing). She checked in on us regularly, was friendly, and never let our glasses go empty.
I wasn't impressed with the food but I wasn't unsatisfied. It was good. Nothing was the best I had ever had, but it was all good. You get quite a bit of food. I ordered shrimp alfredo and I was delighted to see that there was enough for me to have a shrimp or two in EVERY BITE.
7 people walked away with a check of $135, which I think is reasonable for all of the seafood we ordered.
Service: 7.5/10 (slow but good. Never made us feel like a burden and tended to every whim we had)
Cleanliness: 6/10 (you'd think they'd take better care in cleaning up after customers that just ate seafood and heaps of butter)
Atmosphere: 7/10 (very shack-like, that's for sure. They should invest in new furniture)
Worst Service EVER.. Several friends and I decided to go out on a week night for drinks and to catch up. As soon as we sat down at the booth, the waitress asked if we needed menus. We informed her we would only be ordering drinks during our visit. After about 25 minutes of watching her help every table around ours and her not even stopping once to ask what we wanted to drink we decided to move to the bar. There we were greeted with the bartender after about 6-7 minutes of waiting. He was not friendly whatsoever. Made horrible drinks, then proceeded to give each of us our check and not even ask if we wanted anything else to drink. Mind you this was a week day, and it was hardly busy at all. After feeling completely disrespected we decided to move over to Beaches where we were greeted with friendly service and smiles and great drinks! Dont think I will be going back to joes crap shack any time soon.
Freezer burned Food. Freezer burned crawfish and old crab was not our idea of a great way to spend $140. We ordered 1 kids meal, 1 crab bucket and 2 steam pots. My husband and his friend ordered one of the spiked teas, strawberry comfort and just about choked when we found out they were $8.99 each for a small mason jar full of ice with a splash of juice and no detectable alcohol at all. The service was great for our party of 5 but not great enough to make us forget about the horrible food. It lacked flavor, freshness and the quality that Joe's advertises. We will not go back.
Avoid Saturday Nights.
We made reservations for 3:30 for a party of 20 to celebrate our sons birthday. We were told 3:30 is the latest a group our size could get a reservation (and none were taken after 4:00) so we took it. We finally got our table around 3:45 or and sat down for what we thought would be an enjoyable dinner.
A little after 4:00 and after we had settled in, our server came over and informed us that a Portland Trail Blazer was going to be seated at the table next to us. She informed us of how nice he was (a regular there I guess) and he would sign autographs no problem. She only asked that we not bother him while he was eating. This excited the 7 kids that were a a part of our party that night. He finally rolls in about 4:30 (which by the way he obviously had a reservation after 4:00) and the coolness of sitting next to a local celebrity begins.
Dinner is served and really isn't that bad. It's not the best seafood ever but we had no complaints about the food tonight. The party was going great and everyone was having a good time. Our servers were actually pretty attentive as well and she even mentioned a couple of times to just wait a bit before asking for an autograph. We finish our dinner, order some dessert and just hang out and socialize for maybe 10 minutes.
That is when our experience went from really good to really bad. I watched as the manager walked over to one of the local stars "entourage" and pulled him aside. After a few minutes of talking, they shake hands, he returns to his table and the manager walks right over to our table and in a loud voice and with a negative tone says "I heard a rumor that you were going to ask Mr. _____ for an autograph and he just doesn't do that and never has when he's been here." Needless to say, the kids with our grouped were pretty bummed out. We hang out for about 5 more minutes at which point the waitress comes over (the same one who told us multiple times that he always signed autographs) that really what was going on is that the manager wanted our tables since he had people waiting and he was basically trying to encourage us to move along.
I would like to clarify that we are not the type of people who assume that celebrities should sign autographs wherever they are and that kind of stuff. Had the waitress not specifically told us he did, we would have let them be and just left having a cool story that we were right there with someone famous. We are not at all mad that we didn't get the autographs (the kids were, but we do understand him just wanting to be out and left alone, completely respectible). I do take issue with the fact that either our waitress or the manager lied (I'm leaning towards teh manager) and essentially ruined the night for the entire group.
We also understand that it's a Saturday night and it's busy, but our group of 20 spent a lot of money that night and in no way deserved to be rushed like we were and essentially encouraged to leave because he wanted our table. I have no doubt that the table next to us was encouraged to take their time and stay as long as they would like.
We were really discouraged because we were such big fans of the Joe's locations we visited in California. We even sent our concerns to corporate and have yet to hear back. Unfortunately for Joe's, they have lost on out on more than 5 families worth of customers for the lack of any sort of caring about this situation.
NOT GOOD!. Its was jus all around poor!
READ THE REVIEWS.
After seeing the commercial, I was excited to see that there was a Joe's within traveling distance to my new home. After I read the reviews, and in consideration of the price I decided not to go to Joe's with my family of 5. Why spend so much with such a great chance that the food and service would be substandard???
I say head the warnings and make a wiser choice!
Im glad I didnt pay attention to the bad reviews. We had a fabulous time, and I almost didnt go because of the bad reviews this place had gotten. The atmosphere was fun and loud. The service was excellent, friendly, upbeat. The food was perfect. We had crab nachos (not what you expect but yummmmmm) and shared The crab feast steam pot. The red pot.s were good the sausage tasted boiled, but we werent there for sausage. We were having such a good time we closed the place down and not one person looked at us impatiently or started vacuuming like most places will. They kept saying not a problem and were happy we were happy. We cant wait to go back.