Portland >Delivered Dish
I use Delivered Dish all the time for work and at home and have found them consistently reliable, on-time and with the correct order. For work, I have to find a new dinner place every month for five board members and couldn't live without Delivered Dish. Not only can I choose from so many different restaurants, but I can always meet the minimum dollar amount with only five people ordering, unlike traditional catering orders. I have never had any problems - they always arrive on time and with the correct orders - and I always have special requests since the board members can be quite fussy. One time there was something missing (it was small, just a side salad) and the driver went all the way back to the restaurant and came back with it without any grumbling. As for my personal use, it just can't be beat when I don't want to cook, don't want to get out of PJ's, but don't want pizza or Chinese either.
Best Delivery Service In Portland!.
Delivered Dish staff are friendly and helpful. They are willing to read the entire menu to me when my internet is down or I am not at home. 99% of the time they are on time or early. The restaurant selection is great but could use some more Seafood Restaurants being added. I am sad they no longer work with Stanfords.
Everyone who writes reviews seems to be upset about the high delivery fees so let me enlighten you. The drivers that work for deliverd dish get via tips and a portion of the delivery fee. So make sure you tip your driver for a job well done. They dont get gas money or compensation for mileage. So that is a part of the reason why the delivery fees are the set price that they are. To compensate the driver.
Anyways when you are at home sick or dont want to leave the house this is the most reliable service in portland to call. They do corporate catering, hotel delivery, or to your front door at your home or apartement. I generally order sushi when I call, but I really like Clays Smokehouse, Madisons, Fire On The Mountain, and Ate-Oh-Ate. YUM!
So give them a try......or I guess cook.
Rude and Dishonest................. I called Delivered Dish when i discovered their website online. I thought it was neat that a company delivered for different area food establishments. Anyhow, i called and the operator spoke as if he didn't even want to be there in the first place. He was rude and disrespectful.....ok, i understand it's the weekend and it's late. So, i gave him the benefit of the doubt, however i was promised my food in 1 HOUR OF PLACING MY ORDER. My food DID NOT show up for almost 2 hours afterward!!! And when the delivery lady arrived she yelled from her car, "are you the one who ordered food!!??" dude, my neighbors were sleeping!!!! TERRIBLE, TERRIBLE SERVICE. Should have got a pizza instead! And to top off my WONDERFUL experience, the lady expected a tip and the delivery charge was over 10 bucks! SERIOUSLY???? Never been so pissed about food delivery! I would rather eat an expired muffin than call them again....Good Luck!
HORRIBLE CUSTOMER SERVICE!!!. We used to order from Delivered Dish on a very regular basis, using them for parties and business lunches. That is until tonight when our order for a small group of our friends was incorrect. In the past our orders have been wrong but they had always made things right, tonight however they decided to leave us hanging. After almost 4 hours since our original order was placed and 2 hours since we had contacted them that the order was wrong, I called only to find out that "management" decided that our order was unclear so they wouldn't be making it right. We received cheese instead of beans and sauce on our wings instead of being kept seperate, we're all unsure how thaqt could be confusing. We will no longer use them for our corporate account or personal accounts and we will all share with our friends the lousy service we received. The economy is hitting everyone hard so I don't fully understand allowing 4 couples to disatisfied with ones customer service over $26.......
Get Chaopraya off the menu!.
We did get lunch, and it involved satisfying specific food cravings. WIth a huge menu selection, it's easy to find something you should like. The delivery didn't take any longer than they said it would.
Chaopraya is not a good representation of the D-Dish service. We expected the lunch portions would be small, but for the price they should have either given more food or taken more care in preparation. One dish should have been "hot", and had been seasoned only with black pepper (not "hot"). Two other dishes should have been "medium", and while one did have some heat, the other was ridiculously mild. The Pad Prik Khing (green beans) was 2/3 green peppers and 1/3 green beans. The menu does not mention green peppers, and I am not a fan of that particular vegetable. 2/3 of my meal was left uneaten. The salad rolls fell apart as soon as we took them out of the saran wrap, and had no flavor at all-- just julienne carrots and iceberg lettuce, with a strip of deep-fried tofu and some flavorless noodles tucked away in the end. All in all, lunch was a big disappointment.
Unfortunately, D-Dish doesn't have a way to offer feedback regarding individual orders. This could be a consideration for them in the future. If enough people complain about a specific restaurant, maybe they'll remove them as an option.
This is an AWESOME delivery service!
Instead of the options being just Chinese or pizza, you can have Thai, Indian, sandwiches (and the list goes on and on ....) delivered right to your doorstep. I have ordered from the dish serveral times and the delivery has always been on time and the food has come hot.
This service is great and they just lowered their deliver fees which is perfect for my "recessionista" lifestyle!
(More pizza options please)
Expensive and Late. Ordered some Thai food through Delivered Dish tonight and was quoted 1hr. They were nice enough to call me after an hour to say that the order would be a little late. Little did I know that it would take another hour before my food arrived. They charged a $9 delivery fee and it took them 2 HOURS to get my food. That's unacceptable. I will never use Delivered Dish again and I would never recommend it unless you're okay with waiting 2 HOURS for your food and paying a $9 delivery fee.
Seamless ordering process.
This place has a wonderful web application for ordering food. I was very impressed with it. This is EXACTLY how an ordering application should work, and it is proof that web ordering is a viable source of revenue. I was practically in disbelief at the selection of restaurants and ease of use. We've got billion dollar chains that STILL haven't figured out online ordering - this place hits it out of the park.
Last time, we ordered several Indian food dishes. We were notified that it would take about an hour - it took 35 minutes. Awesome. Whether or not the food was good is immaterial to the service, but it was. I'm sure there are kinks in the system, but I've never run across them.
I'd suggest that if you're looking for tight, granular control of your food and its flavoring, using a third part to order and deliver probably isn't the best idea. But then, I've never been a priss when it comes to eating, and I find picky eaters intolerable.
Barring some grand slight, these folks have a happy, ongoing customer in our household. I'd like to shake the hand of whoever said 'yes, we can' about the web ordering. Complicated systems made easy for the user is what good software is all about. Bravo. I look forward to my next order.
Long time customer more impressed than ever!.
I have been a customer of Delivered Dish off and on for about 5 years. I moved away about 2 years ago and just returned to Portland in July. I read on their blog that they have added a bunch of new restaurants in the past year, so I was very excited to use them again. I must say I thought they were good before, but my 5 orders with them since I came back have been great. I have ordered from Claim Jumper, Stanford's, Mandarin Cove, Newport Sea Food Grill, and Everett St. Bistro. As we all know delivery food does not always arrive in the same condition in which it left the restaurant (I don't expect it to) but I have gotten my food about 35 minutes after hanging up the food with them and it has been piping hot every time. The drivers also appear to be much friendlier than they were in the past. The also look a lot better showing up with their baseball hats or red polo's. Needless to say I am very excited to have all the options that are available to me via Delivered Dish. I just want them to keep up the great work.
P.S. I love the Neil Diamond on hold music!!
I love this service!. I am not one to usually write reviews, but I feel I must write one to reccomend Delivered Dish. I order from them a few times per week. The food is always great and the service is even better. My order is always delivered on time and hot. The drivers are just so much friendlier than the usual delivery guys from Dominos or Papa Johns. Their operators are very knowledgable about the restaurants they offer and they are also very polite and patient with me as I tend to switch my order a lot while ordering and I also ask for a lot of things to be made specially. They also offer the personal touch as the other night was my 100th order. (I did not know, but they did) so they gave me free beverages and did not charge me the usual $4.99 delivery charge. I thought that was a great touch and it told me they actually care about their loyal customers. It was not a lot of money but I was really impressed. (Thus the review). Everyone in Portland should order from this company. They are a great local company!