Wow I read a review from another client and I'm very surprised. I've gone to Kitty since she was at Gorgeous Nails and have never had a bad experience with her. She is so cute and bubbly all the time and always asks how I'm doing and about my family. She really pays attention to my needs and very close attention to detail. Whenever I would chip my nails, she would gladly fix it without charging or fussing. (Other places would usually get annoyed). Along with my nails, I also get my eyebrows done by her every 2-3 weeks and she takes the time to do them right and makes sure it's exactly how I want them. She seriously is so sweet and nice and really knows what she's doing. She is the ONLY reason I started going to Isse.
DO NOT GO TO THIS SALON! I went here with 2 of my friends and my daughter for mani\pedis. We had appts for 5 people(the 5th wasn't able to go). They were not ready for us, even though we were on time. 3 of us had cold water in our pedi bowls, 1 was scalding and burned her. They finally got around to us adults, but left my 7 year old daughter waiting half an hour, with her feet in cold water, despite the fact I asked it to be warmed 3 times. The pedis were ok, nothing special. On to manis, they split up our group into all different areas of the salon, even my daughter... ok weird. My nail tech Kitty made me bleed twice and didn't apologize. I asked if they had time to wax 2 of us when we first arrived, they said yes. After the worst mani I have ever had (this includes beauty school, I am a fully licensed cosmetologist) I went to get waxed. Before I had fully laid down Kitty was putting wax on me, no cleanser, no powder. She then told me I owed her $51. As I am responding she rips the wax off, and some of my skin. No cleaning residue wax off either, just wax, rip, and done. I am APPALLED at this point. I advised Kitty my friend had already paid for all of us prior to my wax. Kitty continued to berate me, saying I havent paid the right amount. I told her if that was true then I or my friend would pay the difference. (My friends nail tech asked Kitty the amount when my friend was paying for every one.) Kitty and I went out of the waxing room and she started YELLING at my friends nail tech over $10 that wasn't paid yet. Both my friend and I grab a ten out of our purses to pay. Kitty then kicks me out of the station I was drying at " You move, I have client, you sit over there." We tipped the other 3 nail techs, but not Kitty. My friend called on tuesday (our appt were saturday) and talked to the owner, all she said was sorry and" I told Kitty in vietnemese to stop yelling". Then the owner asked all to come back again. Are you kidding?! This was at 5pm, at 9:15pm KITTY called my friend apologizing for being rude, nothing else. Today is wednesday the ripped skin on my face is almost better, but my nail and surrounding skin are terrible, almost all my polish (french manicure) is gone.I have a total of about 20 hangnails from her removing "lots of dead skin" that wasn't dead. I have scabs from where she made me bleed. My hands look awful. I have been a fully licensed cosmetologist since 2003, this is my worst salon experience ever.
Great value. Great cut. She was honest about how the style I wanted might turn out and went the extra mile to make it look amazing. Will totally go there again! :)
I've been going to Isse for 4 years now. At first it was only to get my eyebrows waxed ($10)- perfect every time! Then I started going there to get my nails done for special occasions - $25 for a basic set. Great price and great quality. Today for the 1st time I got my hair cut there. I've worn my hair straight for years and wanted something same, yet different. So I went with long layers and she did an amazing job! I was so pleased. Love this place the gals are great and the shop is always clean and bright.
Great for quick manicure/pedicure. Pedicure & manicure our nice, but I hesitate to go in because they are always cross selling you the whole time you are there. One of the older ladies told me I looked like a man and needed a mustache wax while I was getting my eyebrows done( I took it in good humor, although I don't think she was kidding). haircuts can be inconsistent, sometimes the men cuts are great and other times they don't do that great of a job. People are friendly, just a little pushy.
walk in & get a pedi.
This shop has $20 pedicures which include a decent leg rub. Make sure you get one of the girls for a good painting.
I have never used any other services here, so I can't comment on those.
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