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Not Happy & Won't go back. I rented a pressure washer which I need for a 4 hour job. The rate was 4 hrs for 52.50 after 4 hrs $78.50 no exceptions. The guy loading the equipment started it up and told me there was 2 hours worth of gas in the machine. I told him I needed the equipment for a small job however did not bring a gas can and asked if there was one available "no! sorry". Gas was a distance from the job. When I got to the job I checked the equipment's gas supply and it was 1'2 full. I got an hour into the project and ran out of gas. I had to go get a can of gas. When I returned the equipment and complained. All I got was a shrug and a bill for $78.50. I am done with this place. View Less …
RENT ELSEWHERE!!!.
Given the number of times I've rented from Barbur Rentals in the last decade plus, I must admit I am stunned at my stupidity for renting
with them again. I will not do so again and am providing you solid advice - rent elsewhere!
My list of grievances is long. They do not know the meaning of customer service. They informed me that they do not wash the dishes they rent out - it's up to the customer (GROSS! - germs galore). They do not help you bring your rentals back in when you pull up in front of their building. They are extremely S L O W. They are unbelievably RUDE. Bottom line: they do not want your business. They have certainly lost mine!
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