Beaverton Honda

To start, I am mechanically inclined, and have performed plenty of work on Hondas, Toyotas, VWs, etc. Trouble is, I live in an apartment which has rules against extensive automotive work. My car was due for a timing belt change. However, before doing so, I wanted a compression check done to ensure the health of the engine prior to dropping money on maintenance. Since Beaverton Honda is near my house, I called and explained that I'd like to have a compression check performed because I'm interested in a future timing belt job. They quoted me $100 over the phone, which is their minimum fee. A few hours after I brought it in, they called me and said there's about $4000 in work that needs to be done, including stuff that had recently been changed. For instance, he said my spark plugs were shot and plug wires were swollen; both were new. After running off a list of bogus repair needs, the salesman had to abruptly get off the phone and said he'd call right back. An hour went by so I called them. I said I'd like to get my car, and the salesman told me it was on the lift, and the technician was 30 minutes into performing the work, and that the engine was already opened up. I said I never authorized any work, and that I'd like them to return my car to me. When I picked it up, they tried charging me for parts I didn't approve of (such as a radiator cap). They gave me attitude when I told them I didn't approve the parts, and will not pay for them. Again, I am mechanically savvy... why would I pay for a radiator cap? So I bring the car home, and inspected my engine. The engine was never opened up as they claimed... the old gasket sealant was still intact and undisturbed. My rear driver side window no longer worked when the car was returned. As a final insult, they never provided the values for my compression check, which is why I brought it there in the first place. DO NOT TAKE YOUR CAR HERE.…

GREAT SERVICE ALL AROUND. From the time I walked into the showroom, it was a very pleasant experience. There was no pressure, no games and no drawn out negotiations. My sales person found the CRV I wanted and it was delivered the next day. The 1.90% rate is a steal.

Purchasing a new vehicle is stressful(it's a huge financial commitment) yet Beaverton Honda staff made it as painless as possible.

I would recommend them to all.…

BUSH LEAGUE USED CAR SALES MANAGER. If you need to trade in a car with a car purchase, I would seriously recommend going to every Honda dealership BUT Bob Lamphere's Beaverton Honda. The numbers for the trade-in that the used car manager showed was so bad, it was criminal. Everything people hate about the negotiating process of a car happened at this dealership -- TWICE. Our family friend pointed me to nice sales guy there to try again but it was EVEN WORSE the second time through.

The used car sales manager needs to be replaced and will be considered absolute bush league amongst their peers. Try Jay Lee's Honda or Parker Johnstone before even thinking about going to Beaverton Honda. Heck, shoot me a note and I could probably arrange a better deal for you then these would even consider.…