P F Chang's China Bistro

Really. The people that seem to write reviews rarely go out to eat and usually are the worst tippers. Every restaurant has a slow time and things don't go the way they are suppose to. I've had my bad time at restaurant but don't go online and bash the restaurant. You should at least give the place a second or third time until you give a bad review.…

Consistently Bad Quality. My 9-year-old wanted to go to PF Changs, and I succumbed, even after a horrible experience in August. (The rice was served undercooked and the noodles were hard as a rock and certainly not fresh. We had to send them back.) Well, we went again on Saturday. The server mixed our sauce and while waiting for our drinks, I noticed a bug crawling out of the dish. I told the server, who whisked away and brought a clean dish. But didn't she realize the bug was probably in the sauces? I should have left then and there, or demanded the manager come over, because the server was nonchalant. In bad judgment, I let my child eat her lunch. Never, ever will I eat there again. Filthy!…

Good food, good service, good time!. I can't understand the bad reviews I'm reading here! We love the downtown Portland P.F.Chang's! We'd not been since moving out of downtown a year and a half ago (too busy discovering new places in the wonderful NE), so we were surprised when we first went back a few weeks ago to discover an amazingly busy happy hour in full swing. All the appetizers were half price and there were great discounts on wine, beer and a couple drinks. We were there for dinner, but ordered a happy hour appetizer and discounted wines at the bar while we waited for our booth -- don't miss the salt & pepper calamari! The bartender probably could have been friendlier, but he was awfully busy, and he wasn't unpleasant or anything.

Our waiter and busboy were fun and friendly and, even though it was past happy hour cutoff, we were charged happy hour prices on our second glasses of wine, which was a happy surprise. Our dinners came out in good time and they were wonderful. HIGHLY recommend the Kung Pao Scallops and the Sichaun Beef.

We went back for happy hour last week and were equally pleased. The lettuce wraps are so good I could have them every night, and the ribs were delicious too. As has always been our experience there, the service was wonderful, everyone we came in contact with was friendly and enjoyable, and we had a great time. It might not be the best place to go if you're in a hurry, or if you're hoping to have an intimate evening, but the place is lively and busy and fun. And the food is really terrific.…

AVOID. When we arrived at the restaurant there was no host present at the front station. Not a big deal so we waited. When the host finally arrived, he was rude and acted as he was doing us some huge favor by seating us. As we sat at the table waiting for the server we noticed that there was a basketball game being shown at the bar so we decided to move just as the server came over. She openly complained about our decision to move. Not exactly the professional demeanor one would expect. Once we got settled at the bar it didn’t take long to realize that the bartender was slow and incompetent. The drinks took just over fifteen minutes to arrive and my Manhattan was screwed up. The restaurant wasn’t busy and they were clearly overstaffed at the moment so there appeared to be little reason for the delay. He had made an ingredient substitution, of squeezed orange for bitters, without even checking to see if it was okay or ask if we might want to order something else instead since they were out of bitters. The food was served quickly and overall quality was fine, mediocre as to be expected given the kind of high-end mall food they strive to be. Our payment was in the form of gift cards that were a holiday present. The bartender took the cards and twenty dollars cash, since we wanted change for a tip, without even asking how we wanted to pay. We were given back twenty dollars in change with no word as to what happened to the gift cards. We asked the bartender what happened to the cards and he had no information on the twelve dollar balance we had on the last gift card. The bartender called someone over, who I can only assume was a poorly dressed manager that assumed we were drunk. The manager basically told us we were out the twelve dollars due to the nature of the gift cards but assured us that the bartender would get the balance as the tip. At that point we just left. It wasn’t worth our time or energy to pursue the matter with someone that clearly didn’t have a grasp of customer service. This was a unique first impression to a lackluster food chain that is a sad wart on the Portland Pearl District and I can’t wait for the day when I see their space vacant with a “For Lease” sign on it. DON’T EAT HERE.…