Portland >Food & Dining > P F Chang's China Bistro
1139 NW Couch St, Portland, OR | Directions 9720945.523666 -122.682768
Mon. - Sun. 11am - 11pm
Neighborhoods: Neighbors West - Northwest, Pearl
Really – The people that seem to write reviews rarely go out to eat and usually are the worst tippers. Every restaurant has a slow time and things don't go the way they are suppose to. I've had my bad time at restaurant but don't go online and bash the restaurant. You should at least give the place a second or third time until you give a bad review.
Consistently Bad Quality – My 9-year-old wanted to go to PF Changs, and I succumbed, even after a horrible experience in August. (The rice was served undercooked and the noodles were hard as a rock and certainly not fresh. We had to send them back.) Well, we went again on Saturday. The server mixed our sauce and while waiting for our drinks, I noticed a bug crawling out of the dish. I told the server, who whisked away and brought a clean dish. But didn't she realize the bug was probably in the sauces? I should have left then and there, or demanded the manager come over, because the server was nonchalant. In bad judgment, I let my child eat her lunch. Never, ever will I eat there again. Filthy!
Good food, good service, good time! – I can't understand the bad reviews I'm reading here! We love the downtown Portland P.F.Chang's! We'd not been since moving out of downtown a year and a half ago (too busy discovering new places in the wonderful NE), so we were surprised when we first went back a few weeks ago to discover an amazingly busy happy hour in full swing. All the appetizers were half price and there were great discounts on wine, beer and a couple drinks. We were there for dinner, but ordered a happy hour appetizer and discounted wines at the bar while we waited for our booth -- don't miss the salt & pepper calamari! The bartender probably could have been friendlier, but he was awfully busy, and he wasn't unpleasant or anything.
Our waiter and busboy were fun and friendly and, even though it was past happy hour cutoff, we were charged happy hour prices on our second glasses of wine, which was a happy surprise. Our dinners came out in good time and they were wonderful. HIGHLY recommend the Kung Pao Scallops and the Sichaun Beef.
We went back for happy hour last week and were equally pleased. The lettuce wraps are so good I could have them every night, and the ribs were delicious too. As has always been our experience there, the service was wonderful, everyone we came in contact with was friendly and enjoyable, and we had a great time. It might not be the best place to go if you're in a hurry, or if you're hoping to have an intimate evening, but the place is lively and busy and fun. And the food is really terrific.
AVOID – When we arrived at the restaurant there was no host present at the front station. Not a big deal so we waited. When the host finally arrived, he was rude and acted as he was doing us some huge favor by seating us. As we sat at the table waiting for the server we noticed that there was a basketball game being shown at the bar so we decided to move just as the server came over. She openly complained about our decision to move. Not exactly the professional demeanor one would expect. Once we got settled at the bar it didn’t take long to realize that the bartender was slow and incompetent. The drinks took just over fifteen minutes to arrive and my Manhattan was screwed up. The restaurant wasn’t busy and they were clearly overstaffed at the moment so there appeared to be little reason for the delay. He had made an ingredient substitution, of squeezed orange for bitters, without even checking to see if it was okay or ask if we might want to order something else instead since they were out of bitters. The food was served quickly and overall quality was fine, mediocre as to be expected given the kind of high-end mall food they strive to be. Our payment was in the form of gift cards that were a holiday present. The bartender took the cards and twenty dollars cash, since we wanted change for a tip, without even asking how we wanted to pay. We were given back twenty dollars in change with no word as to what happened to the gift cards. We asked the bartender what happened to the cards and he had no information on the twelve dollar balance we had on the last gift card. The bartender called someone over, who I can only assume was a poorly dressed manager that assumed we were drunk. The manager basically told us we were out the twelve dollars due to the nature of the gift cards but assured us that the bartender would get the balance as the tip. At that point we just left. It wasn’t worth our time or energy to pursue the matter with someone that clearly didn’t have a grasp of customer service. This was a unique first impression to a lackluster food chain that is a sad wart on the Portland Pearl District and I can’t wait for the day when I see their space vacant with a “For Lease” sign on it. DON’T EAT HERE.
This gussied-up chain bustles with singles and families craving Chinese food favorites. – In Short
Towering twin stallions and carved wood screens add majesty and mystery to this stylish restaurant, where well-dressed patrons sip martinis at the bar and families with children feast around large tables or in spacious booths. The menu gives Chinese classics a contemporary tweak; dishes are artfully presented, with many sauces made tableside by servers. Signature plates include diced chicken wrapped in cool lettuce leaves, orange-peel beef with chili peppers, and wok-fried scallops with lemon sauce.
What? – Last night was horrible. We arrived for dinner and found the restaurant half empty. There was a large party that consisted of five tables pushed together and three rounds. Where did we get seated? Right next to the party. We could have been seated anywhere else in the restaurant, but no. We couldn't even hear each other talk. We ordered the lettuce wraps to start, of course. When those came out we ordered our entrees. So there we are, about half way done with our lettuce wraps and out come the entrees! Why do they always insist on doing this here? Are the servers serving skills that retarded? Entrees get cold. Entrees should be served after the appetizers have been consumed. I don't get why this establishment insists on making you feel rushed. They weren't even busy. It's not like they needed us to eat fast so they could seat someone else at our table. Anyway, I've always meant to write a review concerning the early entrees. I haven't. When they sat us next to the party last night I decided to finally write this. The food is pretty good. I do like it. The servers are usually a lot of fun. It just doesn't seem like the management manages the flow of guests or food very well.
What were they thinkin'? – Oh my gosh! Do not go here if you want food! We took out and never came back again! My mom knows chinese food, this is not Chinese food!
Good Food, GREAT SERVICE! – My friends and I went out the other night, there was about four of us. We started with dinner at pf changs, let me tell you I had a great time! Our server Bear was outstanding! He definitely made our dinner experience memorable. He was attentive and made great reccomendations, he got us started on some awesome appetizers and great specialty cocktails. The food is great, the service was phenomenal!
Don't waste your money here – I went to the Hillsboro Branch of P.F. Chang's expecting somewhat authentic Chinese cuisene. Unfortunately this was not the case. First off, we had to wait more than an hour for a table in the overly crowded, dark atmosphere. Once we were seated we were unable to enjoy ourselves as the heavy rock music was way too loud. Already disappointed with our wait, we ordered tea and our entrees. The tea was not all that. It was just the same old Lipton tea bags we drink everyday priced at double what it should be. After another long wait we got soup which was prepared ahead of time. The entrees were the biggest dissapointment. We asked not to have salt in our entree but of course, since everthing was pre-made, our order was not considered. Priced at over $10.50 each, they were small portions comparable to what I get at the neighborhood take-out place for $7-$8.
If you want give your family a nice restaurant experience, do NOT go to PF Chang's. Everything about it from it's tasteless food to booming rock music was completely forgettable.
I'd rather give business to the take-out place. You don't have to wait, the prices are low, and the portions are great.
Not just chinesse food – Im pickie when it comes to Chinesse food. But P.F. Changs blew my mind. They service in a Family setting with big portions. The Chicken Lettuces wrap is to Die for. And the service is good as well.
..... I Highly recommend reserveration and there is always a wait. and Hour or longer so i suggest you get there early.
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