Bizeats

Doesn't Recommend

Nellie G.

Joined 1 year ago

How pathetic to see "prebinator" leaving a review since that is the nickname of Curt Proebstel, who works for BizEats. Google his name to verify if you'd like. He uses the nickname to track his golf scores.

It's really sad when the owners of a company have to pad their lousy reviews with fake good ones. It makes me believe all of the poor reviews are accurate. I know I'd never utilize this company for anything.

Doesn't Recommend

dowhackadoo

Joined 4 years ago

rip offs. They never paid me for the time I worked. It was only around $25, so not worth me pursuing, but a heads up to the kind of business people they are. Just use a taxi instead, or call a pizza joint that delivers.

Doesn't Recommend

logrl600

Joined 6 years ago

Food arrived lukewarm. I've ordered from Bizeats a few times. It's always been a positive experience. This last time, the order arrived room temperature. Therefore I couldn't eat it. I've worked in restaurants and been a caterer, so I know what room temp food can do. I called them. They said the driver waited at the restaurant for the order. In other words, I was lying? They never offered to refund my money. They only offered to refund the $4.95 delivery charge. Whatever. I threw away $33 plus tip of food and that's all they offered. I won't use them again. I'm acutally looking for a management source that I can't find online. Anyone know? Someone in the company cares.

Recommends

Contributor

Joined 10 years ago

Editorial Review by Citysearch Editors. Food delivery service takes and delivers orders from restaurants including Taco del Mar, Chilis, Pizza Scmizza and Krispy Kreme.

Recommends

jillian503

Joined 6 years ago

Great for both busy offices or people relaxing at home!. I had Bizeats deliver lunch to my office last week and I love this service! I didn't give them much notice ( I called late in the morning) but was still able to get it at lunch time. The service on the phone was friendly and patient and offered suggestions when the restaurant that we wanted was not in our area. The delivery driver was on time and very quick about getting all the food in, and everything we ordered was correct. Because of the positive experience I ordered again to my home last night. It came a little later than expected but I got a call to let me know, and both the phone operator and the delivery driver were very apologetic. Despite being late, my food was still hot and both food and service were great. I will definitely use this service often...the delivery fee is very reasonable, there's no way my driver is only getting 10% gratuity, and nearly any kind of food I want can be delivered right to my door. Thumbs up Bizeats!

Doesn't Recommend

jenmart

Joined 6 years ago

Do NOT rely on them for business needs. We tried this co. with a larger order and a couple days' notice. The order was late (just over half an hour), the hot food was barely lukewarm and the salads were warmed and wilted, and several items were missing or incorrect. Bizeats couldn't be bothered to take responsibility. Another reviewer said that late or cold food is forgiveable if you understand how the business works (!?!?!?!)--hey, it's not my JOB to understand and forgive problems in your procedure, folks! It's my JOB to give you money and get food reasonably on time, reasonably hot, and reasonably correct, because when I set up the lunch for my bosses, it is MY JOB on the line. My complaints were met with indifference, and they would not rescind the required tip for the lackluster service. (Shouldn't a delivery driver know not to put hot and cold food together?) These folks have taken a great idea and turned it into a disappointment. Maybe they're better at small, residential deliveries, but take my word and warning--stear clear of ordering larger business lunches!

Recommends

bluesandiego81

Joined 6 years ago

I Appreciate You. I have been ordering from Bizeats on a regular basis for over a year and I would like to say that I have never had any problems and the customer service is always helpful to me if something goes wrong. I understand that there are circumstances that can contribute to cold food and late food which I have had many times however I have never been treated bad and have always had some one call if there is a problem. I appreciate the work you guys do and the prediciments that you have to go through with unwilling customers who unfortunately don't understand the actual buisness. Thanks Alot Bizeats For Making My Late Dinners.

Recommends

crystaball

Joined 7 years ago

Horrible service. I have used bizeats twice and both times the drivers were late, they had the nerve to try to get more of a tip than the 10% that is added on automatically. The food was cold, and the topper was that they charged my credit card twice more when I didn't order from them. It was a huge hassle to get the unauthorized charges reversed. If you like cold food and you're going to pay with cash....good luck!! I wouldn't wish them on my worst enemies!!!

Doesn't Recommend

polyps

Joined 11 years ago

Garbage. you need to revamp your weak system. stop hiring rude and incompetent people. stay out of business if you keep on making the same mistakes.

Doesn't Recommend

kwanyin

Joined 7 years ago

Terrible customer service. Ordered dinner and it took OVER an hour and a half. When I called, talked to the manager and they begrudgingly said they would refund money and never did. They are obviously not very ethical and do not care about their poor service when it comes down to it.