Oh my God the worse service I've ever seen. The food was okay but nothing special
Truly one of the worst dining
experiences I've ever had!
We have been to Zeppos many times and had a wonderful experience. We had a guest in from New York and wanted to take them out for a good dinner. We arrived and were seated close to our reservation time. We order a bottle of wine and an appetizer. The wine and appetizer arrived and we placed our orders for dinner. Within minutes of placing our order the salads arrived. We had barely made it through half the appetizer. They took away the remaining half of the appetizer. We had made it through half the salads when two of the dinners arrived. The piled the plates on the table where they could find space. The third and remaining dinner did not arrive. After ten minutes we were able to flag down our waitress who went to the kitchen to discover the order for the third dinner had not even been placed. Fifteen minutes later the third dinner arrived. Desert then arrived with one desert (the cheesecake) still frozen.
The waitress apologized but responded with Ã¢??you know those things just happenÃ¢??. What has happened to your restaurant?
Great location but bad food!. I've been to Zeppo a few times and you think I would have learned by now. I really try to like because I like the location of the restaurant - they have great outdoor tables and it has a nice atmosphere. Unfortunately, the food consistently disappoints. The meal I had today was probably the worst I'd had there. We had a breakfast omelette with hash browns that was very subpar - I really have had better hashbrowns at Denney's! We also had a cobb salad that only had a tiny amount of greens and it was very wilted as it was overdressed. - again, I could have better food at a Standford's or something. I always leave there wishing I hadn't gone - I just get sucked in by a nice day and outdoor tables. Please improve the food!
My wife and I wanted to go out to eat last Friday night after her hair appointment. Zeppo was close to her hair salon, and we had been there before. So, I met her there. Because of traffic, I arrived 30 minutes after she had been seated. What happened next blew me away....
I sat down and saw my wife had an empty glass of water on the table and one plate of bread. She told me that the waiter had only been over once to see her and that was 10 minutes ago. He came up and asked if she was waiting for someone, and then he left taking only her drink order even though she wanted to start with an appetizer and get some more water!
He must have seen me sit down, so he came over and asked me for my drink order right away. My wife then asked if she could get an appetizer ordered, and he interrupted her right away and asked me for my drink order. I was blown away. I told him that my wife was talking to him. He just asked for my drink order again!!
He then walked away when I told him that I didn't know what I wanted yet. He just walked away! After this, we left... the kicker of it all was that our waiter happened to be....THE MANAGER!!!!! It was not even that busy... Just terrible!
Avoid this place like the plague... unless you want terrible service.
Horrible Service. We arrived at the restaurant, sat down and after twenty minutes went to the front desk and asked for a waitress. She appeared, took our drink order, brought us our drinks and took our lunch order. Then she vanished for over an hour. After an hour of waiting for our food I went and spoke to the manager. Our food arrived shortly thereafter. Some of it was cold and one of us was given the wrong order. We were never asked if we wanted more drinks, any bread or any dessert. Neither the waitress or the manager apologized for the hideously long delay. Lunch at Zeppo ruined an otherwise nice day and I would never go there again.
Zeppo is consistently bad. This is just not a place that puts a lot of wieght on taking care of the customer. The food can be decent to bad. The service at best competent but often they can be rude or neglectfull. Not a good value.
Worst food I have ever eaten. Four adults plus 2 children and none of us had anything that was good. The calamari was almost inedible, the steak, spaghetti and meatballs, and salmon dinners were terrible. Even the pizza for the children was below par. We will never eat there again and would give negative points if we could. They are way overpriced for what they serve. How are they still in business??????
Great for breakfast!. I enjoyed a very, very good breakfast at Zeppo this past weekend. Simple, almost provincial egg/meat/veggie dishes; busting with flavor and, most importantly, stomach filling. I'm not sure what brand of coffee they served me, but it was really good!
Elegance, Value, Friendly People, Great Food! One word ZEPPO. We go to Zeppo once a week and love it. The atmosphere and food are second to none. The friendly staff only add to an already fabulous experience! The menu offers great selection and value at a time when eating out is now a luxury for most of us.
NEVER ORDER FROM HERE. My boss orders lunch from here at least a couple times a week; he has ever since Zeppo's opened. They've continually forgotten parts of the meals; I honestly can't remember a time I haven't had to go back and pick something up that they forgot. Finally, this week was the last straw. I spoke with the owner (who acts very pretentious) about this, and he said that next time we ordered a meal from them, it would be on the house. Today I called and ordered my boss's lunch and told the server what the owner had said. When I got there, she said that they had only subtracted the cost of the (last) meal they had messed up, not the entire meal. She called the owner only to apparently have him say, "That's like ordering a hamburger, not liking it, and asking to substitute a fillet mignon." Excuse me? It was only $4 extra, not to mention this was through no fault of OURS, but THEIRS. Ridiculous and rude. Never going here again, and I suggest you don't either if you like being treated well. We're in a recession, and they're throwing away consistent business!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!