Portland >The Dragontree
This is my absolute favorite destination. It is quiet, peaceful and so relaxing. An amazing little retreat.
Just ok. Our couple's massage was just ok. Felt rushed when we entered, receptionist not very friendly. The darkness in the room/reds felt somewhat cave-like. My masseuse had bad garlic breath -- so much that it made it impossible to relax. The massage itself was fine.
I am sorry to hear that you felt rushed for your treatment. That is not at all how we intend to operate. I am also sorry that your masseuse had garlic breath - no fun! We do provide mints and other ways for our therapists to "freshen up" and I am sorry that yours did not take advantage of those tools.
I would love to make this better for you. Please feel free to email me directly at email@example.com and I am sure we can treat you to an experience that will be far better than OK.
Perfect Couple's massage. We had a couple's Swedish massage at The Dragontree last week, and everything at the spa was wonderful. The spa was clean and very relaxing, the staff was friendly, and our therapists were wonderful. I would highly recommend you choose The Dragontree for your next spa day!
delightful foot massage. I received a gift certificate to the Drangontree Spa and treated myself to a foot massage. It was so relaxing I dozed off during the session. The practitioner was so friendly and professional. I really enjoyed the experience and will definitely return!
warm oil down my back. I received a gift certificate and decided on the Shirodharath, which is advertised as "A stream of warm herb-infused oil gently poured onto the forehead at the location of the third eye." Sounds good, huh? I was envisioning the removal of my tight work clothes and lying down on a massage table so that my forehead pointed UP and something could be poured onto it, and somewhere in there I pictured a relaxing scalp massage along with it. Instead, I was told to sit in a chair up on a block and put my feet in hot water, which wasn't bad in itself, but NOT what I expected. After a few minutes I was startled by a trickling of oil coming down my neck as the technician (I was later told she was the owner) poured the oil onto my scalp while I was in an upright position. WTHeck?? All I could think about was the oil was going to get all over my clothes, which were becoming increasingly tighter the more anxious I became. This was several years ago, but I am only now writing about it. I have never been back. I found the treatment very poorly planned, completely un-relaxing and amateurish.
It sounds like you received a warm oil scalp massage, not a Shirodhara. I am not sure how that happened - if it was scheduled incorrectly or possibly a miscommunication. Either way it seems like it must have really impacted you negatively if you are still thinking about it years later, and I am sincerely sorry. If you would like to come enjoy an actual Shirodhara, we would happily treat you to one.
Don't stop at their location in the airport. I went to this place at the PDX airport. I was thrilled that I could get a pedicure while waiting for my flight. Pedicure price seemed high at $70. Not only was it pricey, it was the worst pedi I've ever had. No buffing, and they don't use nail polish but use a product that is more like putting stickers on your nails. I tried to be open-minded about this sticker thing. But it turned out awful. They couldn't even shape/trim these stickers. It seriously looked like I let my 2 year old niece do the pedi by putting her stickers on my toes after ripping the stickers up a bit. Waste of time and money. NOT a good experience.
I am sorry you did not enjoy your treatment at our airport location. We do guarantee satisfaction and would happily return your money if you are unsatisfied. Any more details you can provide to me so that I can see how we could remedy this treatment in the future would be helpful.
The Minx nail treatments we use (http://www.minxnails.com) are really significantly different from just putting a sticker on someone's nails. They are shaped to conform to the nail. And we offer them because they typically look fantastic. Clearly this was not the case for you and we would like to figure out why, so that we can satisfy our clients in the future.
Thank you for your assistance in helping us perfect our services.
Please contact me for a refund of your pedicure.
I wanted to try this spa based on many of the reviews I read and I was very impressed with the spa. The lady making the appointent for me was very helpful and squeezed me in late on a sunday.
I had the abayanga (sp?) treatment with a swedish massage. It was heavenly. Kelly was great and made the experience very comfortable. I would recommend this place to anyone ad I look forward to my next visit.
I am so glad you enjoyed your treatment with Kelly. We feel blessed to have her working with us.
Thank you for taking your time to let others know about your positive experience. We so value having such wonderful clients.
They Know How to Treat People.
I took my BF here for her birthday and treated myself to the same spa package of a facial, 30 minute massage and foot soak. The scheduler was very accommodating in helping us get simultaneous footbaths, so we could chat and relax together at the end of our treatments.
Unfortunately I was late and missed my facial, which my friend raved about (especially the facial massage), and her skin was glowing! But my Swedish massage was great and seemed like it went longer than the allotted time. Wonderful, inviting massage room too.
The footbath at the end was heaven -- huge copper bowl with hot water; river rock on the bottom for self-massaging your soles. The best part of the experience, though, is the service. These people know how to treat clients, with care and respect. Can't wait to go back!
Thank you so much for taking your time to write such a thoughtful review of The Dragontree! I am so glad you and your BF had a nice time. We are so grateful for clients like you! Can't wait to see you again.
Impressed and Looking Forward to the Experience.
I'm looking for a massage therapist and was doing some research today about spas in the Portland area. After doing some extensive research on the spas that were most appealing to me and after reading numerous customer reviews about these spas, I've decided to try DragonTree.
Their menu of services, packages, amenities and the atmosphere described is impressive and enticing. Although what really has me sold is the fact that the owner, Briana, takes the time to respond to customer reviews both positive and those that are less than wonderful.
It appears that when someone is at all dissatisfied with their experience at the DragonTree she takes a real interest in learning more and doing what she can to remedy the situation. This indicates to me that she values her customers and truly wants their experience to be therapeutic and restorative. Bravo Briana!
Though I don't have ton of money to spend on regular spa services, I am looking forward to giving my business to an establishment like DragonTree.
Thank you so much for your kind words, BePeace. Your thoughtfulness has made my day! We look forward to seeing you when you come in for a massage.
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