77

10/31/09

Greatest hair place I have ever been to!

by anevilgiraffe at Citysearch

Vanessa cut a dyed my hair and did an Amazing job!!! She was really friendly and really seemed to have a passion for what she does.

I have received so many compliments for my new hair I WILL be coming back !

• Pros: Ask for Vanessa!

10/27/09

PLEASE READ

by Nanc1 at Citysearch

It is always our policy to accept responsibility for any clients dissatisfaction. 77 prides itself on its customer service. We believe that Citysearch is a great thing to have, so that people can express both the good and the bad.

There was a feature on NPR recently about how businesses are being attacked on sites like this. The example they sited was a wedding dress place that had a lot of positive reviews and then more recently a lot of negative reviews. They found out most were from the same computer. The clues are extreme opposite reviews (lots of 5 star and lots of 1 star), a similar style of writing, similar words, lots of reviews submitted the same day, etc. Seems to be whats going on here.

77 does not pay for this site and we DO NOT agree with the ethics of this site or any other site in which they provide a platform for anonymous, individuals to bash a stylist or a business either unfairly, untruthfully, personally, and from one perspective. A platform in which people are allowed to provide no personal information, which creates no accountability. A site which so easily allows people to leave repeated reviews by the same person. A site which allows individuals to try and undermine a thriving business.

77 includes 11 stylists that work diligently and passionately for their career's. This site has provided a way to undermine the success of not only a salon, but 11 individuals who love what they do.

77 prefers face to face communication. The most important aspect of being a stylist is to make people happy, and the most rewarding. While we understand that we cannot make everyone happy, that remains our mission. Face to face, truthful and honest.

So proceed with caution and take this internet source of communication/referrals for what they are, unsubstantiated.

77 is strong as a team. Growing as individual hairstylists, and are continuing to build as a salon the way we have been for the last 5 years.

09/20/09

Best Hair Extensions EVER!!!! Vanessa @ Salon 77

by TerrieK at Citysearch

Vanessa @ 77 did my hair extensions - they were incredible - they looked like my own hair so much that nobody could tell that it was not my own! Not only were they great they last over 5 months and loved them so much that I got them done again!!

Vanessa is AMAZING!! If you ever have wanted to have long hair - go to her!!

• Pros: Vanessa does absolutely the BEST hair extensions!!
• Cons: NONE!