03/10/09

Will not go anywhere else!!!!

by nwaav8r

I have used Morgans since I moved to the Portland area over nine years ago and have always been very happy with the customer service and repair work. I feel that I have found a shop that I can trust and know any problem I bring to Morgans will be fixed to my satisfaction everytime and at a very reasonable price.....and I am pretty meticulous on how I maintain my vehicles. The entire crew from Thomas and Jim to all the great mechanics go out of the way to make sure I am 100% satisfied with all my repairs. I KNOW I can trust these guys to maintain and fix my vehicles. They take the time to show me all the repairs they have done and even save the old parts, to show me what has gone wrong and why repairs were needed. I will continue to recommend Morgans to all my friends as I know they will always be in good hands with the GREAT mechanics at Morgans!!!

• Pros: Customer service, Outstanding Mechanics, Competitive Price

01/01/09

the best. hands down.

by hergirlfriday

These guys are great!

After a bad experience with my former mechanic (classic story of being ripped off and lied to), I found Morgan Automotive and have been consistently happy with their service, both automotive and customer.

A prime example: on December 23rd, my boyfriend and I were driving back from Tualatin. The weather was horrid, the roads were worse, and somehow my driver's side rear mud flap caught on my chain, wrenching the flap over the tire and destroying the metal attachment bracket. We had to remove our chains and drive the remainder of scary way home. Since it was late-ish (around 7:30pm) and since I live fairly close to Morgan, I thought I'd just leave the car out front, drop my keys in the slot, and stop by again the following morning to see if they could fix it. But lo and behold!, Jim was still there and he ever so wonderfully donned his coat, grabbed some tools, and fixed the issue right there in the ice and snow while promising to order a new mud flap ASAP.

They're just fantastic. They don't lie, they don't take days to do simple repairs, and they're always professional.

• Pros: customer service and experience
• Cons: nothing

11/20/08

Tokd me one price but charged me more!!

by coshine

It took 4 extra days to fix my car, then once it was fixed they said that there was an extra part and now the total was going to be 100 bucks more.... dont trust, go somewhere else!