Perte Auto Sales

HORRIBLE! We couldn't figure out why they really pushed the warranty on us when we purchased our car there. Soon to find out that the check engine light came on 40 miles later. Brought it in they checked for codes and said it came back clean and reset the check engine light. EXACTLY 40 miles later it came on again. Brought it in and they said it was the O2 sensors, and the warranty would cover it and they would order parts. They also claimed they would fix the laundry list of other things that were broken. Driverâ??s side window doesn't role down, seat warmers don't work, lights on dash are out, passenger side door needs to be realigned and drops when opened, back seat head rests are missing, none of the doors on the cubbies close, floor mats were found upside down in the trunk stained black, 4 bad cats and rear defrost does not work.. Several calls and weeks later we get it in and I signed an invoice listing all they would be fixing (which disappeared later) and we were now safely out of our states lemon law and I dropped my car off. 8 days later I pick it up to find they only fixed what needed to be fixed to pass our states emissions since law states they cannot sell a vehicle that does not pass smog, and are now refusing to fix anything else. Warranty wouldn't cover it because all damages are considered normal wear and tear. They sold us the vehicle knowing what was not running properly and needed repairs, assuming the warranty would cover it and tried to bill the company for parts and repairs they should have fixed before selling since they claimed it was a certified used vehicle. When the warranty company declined the claim thatâ??s when things got sticky. Have filed with the BBB and are now filing in small claims court. I wouldn't refer my worst enemy to them for business!! Today when I called they said â??remember we have attorneys, have a nice dayâ?? and hung up.  View Less … View More

Best Used Vehicle I've Ever Bought. Wow. A 1986 Toyota truck that drives like new. The staff here is amazing. Test drove the truck for 30 minutes and liked it even better. Everyone at Perde Auto Sales made this a fun experience. You can't go wrong here.  View Less … View More

Overall good experience, but check older cars carefully. Overall very good experience. :) This was my first experience buying from a used car dealer. First off, I think it's important to separate my opinion of the dealership from the car I purchased. Let's start with the car. It was the 16-year old BMW M3 that another commenter mentioned. Yes, it was very over priced considering the below-average condition it was in. But that doesn't really relect poorly on the dealership, they are free to price it at any price point they want to, and their defense for the price was that they replaced the entire cooling system and head gasket (which as far as I can tell, they did). Considering the age of the car, it would have meant at least $3k more for Perte to take care of all the other cosmetic, comfort and other maintenance the car would have needed to be up to par with other cars you can buy in the same price range. I think that Perte knew the car would sell at the higher price despite the condition it was in, due to the rarity and desireabily of the car. So let's talk about the dealer. I worked with Chet (lead salesman) and Adrian (owner's son/mechanic). Basically the shop is run by Chet, Adrian and the owner. I found the 3 of them extremely helpful and knowledgable, always polite and courteous. They took great care of me, and made the paperwork seamless. They sell a lot of cars to overseas and domestically to customers and have many repeat customers, so they must be doing something right. My only caution is that the window stickers do claim to have a "79-point Vehicle Inspection", which I found doesn't apply to every car. It didn't seem to apply to my car, which needed/needs quite a bit of work: missing the tire on the spare tire, heater didn't work (needed coolant flush), interior fan didn't work (in-cabin microfilter had never been replaced in 16 years and was completely clogged), 3 of the 4 seat heater elements don't function, tires were mismatched, one tire was 16 years old and badly cracked, rear speakers missing, door speakers not hooked up, numerous trim pieces missing, lug wrench missing, cracked corner light, 1 missing foglight, etc. These items were all up to the buyer to discover and find on their own, which any future customer of Perte should be aware of. If you're buying a car that's only a few years old, you'll probably be ok, but be sure to ask what they've checked in that 79 point vehicle inspection. If the car you want to buy from them is much older (like mine), be sure to check the car carefully.  View Less … View More

Worst Customer Service By THE OWNER!!!. We went in to look at a car that we liked and the salesperson was alright but as we were inspecting the car for any monir scratches and dents the owner came by and said that we did not have to pick it apart and we showed him where the rear bumper was loose and then showed him where the clearcoat was peeling and he said it was dirt and even wiped it off and you could still see clearly that it was the clearcoat not dirt and when we told him that he just slammed the truck and if i hadnt moved my hand he would've crushed it so we asked him why he had done that and all he said was that if we werent going to buy then we shouldnt have came in the first place so we told him that as the owner he should respect the customers and we just left. We recommend that noone go to this dealership becasue THE OWNER DOES NOT KNOW HOW TO TREAT HIS CUSTOMERS!!!!!  View Less … View More