(503) 459-4887
3930 NE Hancock St
Portland,
OR
97212
45.5364
-122.6225
Neighborhoods: Hollywood, Central northeast Neighbors Incorporated
Fantastic neighborhood bakery & coffee shop
by Tom Ricciardi
The staff is wonderful, and the pastries are terrific. I love coming here with my daughter, there are lots of kids every day and the layout is really conducive to children. Restrooms are always clean. They make a great latte -- try the Galottes!!
I have no idea what all the complaining is about with respect to service. Portland does have it's share of bitter rotten customers I guess...
- Pros: Great pastries, wonderful friendly staff, great service
- Cons: No chocolate :-)
rustic, simple fare
by seebothsides
I appreciate the local, simple fare and like to support small business. That said, I see the reviews complaining about the service. However I've witnessed some very high maintenance clientele in this place who seem oblivious to the demands being placed on the staff; also, as a former service worker I know that often times staff isn't the most gracious when they aren't treated very well by their employers-- nothing specific here but people generally try to do their best-- give 'em a break!
- Pros: simple, neighborhood business
- Cons: about the service
It's always disappointing
by ScooterGirl
I enjoyed a wonderful salami sandwich for lunch. Rich with ingredients and a lovely fresh bean salad. The next day I returned and ordered the same item to go. The sandwich was on a badly burned baquette (completely black on the bottom), had little meat on it and the salad was missing. When I asked, here's what they said. 1. "Oh, you don't like your bread burnt? It's the last one we had, so we had to use it." 2. " We can't include the salad in take-out orders because it would cost us too much." No apology. No nothing. They treated me like it was an inconvenience to talk to.me.
What a surprise to know that they think it's ok to treat take-out customers different and serve an inferior lunch and STILL CHARGE THE SAME AMOUNT. I guess they were hoping I wouldn't notice until I got home and would just accept it.
HORRBLE CUSTOMER SERVICE!!!!!
I will boycott them going forward. And tell my friend.
- Cons: Horribly inconsistent






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