Tualatin >Sinju Restaurant
My experience was nothing but enjoyable. I enjoyed the full sized sushi rolls at happy hour prices, sipped on a sake sampler and sat in the "red" lounge by the fireplace. My server was prompt, friendly and attentive. By 5:30 the lounge was packed and there was a wait to be seated in the dining room.
Terrible customer service - food mediocre. The food was not that great. Usually I don't send food back....actually NEVER. I did in this instance, and the waiter asked me if I wanted to take it home. I explained, no why would I take it home if I didn't like it. He came back after speaking with the manager and the manager said they could not adjust it off the bill. One of the items i also got (spicy tuna) was really not great. I did not attempt to send that back....good thing I guess. Live and learn. I would have given it another try because it is so close to my house, but since the cs was so bad, I wouldn't attempt to go back. Two thumbs down!
What is all the fuss about?. First, I agree with the person above. The customer service is terrible. To make matters worse, their sushi is NOT fresh....you want fresh, go to Gaya's off of Burnside. Sinju doesn't even come close to that place. To make matters worse, my whole family got the Norwalk virus from eating there and was sick as dogs for a few days. Unfortunately, we decided to try one more time several months later. A fluke? I wish. My finance got sick again, and I'm not feeling all that great as I write this. We will never go there again.
My favorite Sushi place so far!. Sinju is a great dining experience! The food is wonderful, always fresh, always delicious. The atmosphere is very trendy/L.A. and the lighting is awesome. My girlfriends and I have made this our sushi spot.
TERRIBLE CUSTOMER SERVICE. On a not so busy Sunday night, we decided to go to Sinju and enjoy some fresh sushi. We were seated and not greeted until after 20 minutes, when I tracked down a waitress. She apologized and said she thought someone else took our order for her. (We still had our menus and nothing else). After ordering, we waited for another 20 minutes without anything, until a table sitting acrossed from us asked if we were STILL waiting. They explained that their reservation was given away and that we weren't being picked on. We decided to go tell a manager as he would probably want to know how his staff was doing, right? Wrong. Instead he replied, "okay" and let us leave as two very dissatisfied customers. So, if you are expecting great service...good luck. As for the food????
Best Sushi so far in Portland!. We just moved to the area from Los Angeles and were spoiled by a number of high end sushi places in L.A. With that being said this place is one of the best we have been to bar none. The ambience, the service and the food were all spectacular! The restaurant got VERY crowded and we still had a very attentive waitress who came by every 10 to 20 minutes....drinks always full and always asking if we wanted anything else...very nice! Great place to go before or after a movie!
Gorgeous little Japanese restaurant , great food and service, park in structure or use valet service. Sinju's stunning interior has an austere elegance about it, and a quiet Zen-like ambiance. My husband and I had lunch on a weekend day and the food was quite good. The service was friendly, polite, and very efficient. Our meal at Sinju's wasn't just "eating out"; it was an lovely experience. We'll be going back. TIP: If the shopping center is quite busy, and you don't want to use valet service, just head to the top of Bridgeport's parking structure. Walk down to street level; the restaurant is just across the street, same block as the cinemas.
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