Living Room Theaters

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ecwinans

Joined 6 years ago

Lacking Customer Service. About a month ago I went to the theater, ready to enjoy a bite while we watched a movie. Unfortunately, we were never served or offered any food. Another group came into the theater, were promptly served by someone, and we were ignored. The picture then went out for about 5 minutes during the movie while the sound continued. No one offered an apology. I mentioned this to the manager who offered to mail vouchers so my friend and I could try the experience again. I still haven't received anything by mail though I called again and he said that he hadn't been able to since we first talked and would do so promplty. I really wanted to like the place, but I think that I will drive the extra miles to Cinetopia.

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neuquin

Joined 6 years ago

Try this place, you won't be sorry..................... I recently tried this new theater concept out last night. Some friends of ours came along. We all were thoroughly impressed. The "vibe" was warm, contemporary and friendly. The movie was great, we did not notice any imperfections in the format, as the previous reviewer did. The small portions of the food were sort of disappointing, but all foods that were ordered were very tasty. The waiter brought our food just as the previews were starting. The menu items were fairly varied and adequate for a lite dinner or snacks. The chairs were very comfortable with lots of legroom to spread out. The chairs also have arm rests that can be lifted so you can cuddle with your sweetie, if you like to do those things. All in all, we loved the place, and all expressed that we would return again in the near future. Oh, and if you are an educator, you can get a $3 discount on the price of the movie ticket. Now, finally a place that values educators!

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scowl

Joined 6 years ago

Beautiful place but digital projection is a gamble with independent and foreign releases.. Overall this is a great place. The bar and the atmosphere are excellent. The food is good and reasonably priced for the small portions. The theaters are extremely comfy with huge seats and even tables in the back. Their emphasis on foreign and independent features is gutsy and a refreshing change.

However ff you come here to see features projected in stunning digital high resolution, you will probably be disappointed. We saw "Late Night Shopping". It was a great funny movie but it was only slightly better than DVD resolution and clearly projected at the wrong aspect ratio (stretched horizontally). There were even obvious interlacing artifacts (staircasing during motion).

I emailed them the next day about this and they said they have no control over what format features come to them so they often have to do their own conversions. The feature we saw had been converted from broadcast quality PAL digibeta which was surprising since there are two or three ways to project or convert this format without causing the interlacing artifacts we saw (film content is 25 fps progressive in this format). This along with the obviously wrong aspect ratio tells me they don't know how to do these conversions properly.

They said they do sometimes get real high definition features in HDCAM and D5 format but how are we to know which ones they are? These are not Hollywood films that you can expect to be distributed in a format intended for digital projection. Most likely you will be paying $9 to watch a DVD on a large screen or perhaps even a poorly converted DVD.