Watch our for Leisa Davais. Alegra closed down becasue the owner leisa davais did not pay the rent or her employes. So for all the gift cards that are out there you out of luck because she does not care. She rips off everyone she comes in contact with watch out for her.
Yikes thanks for the warning... Oh my! My husband got me a day spa certificate and I went online today to look up their site to make an appointment. After seeing the reviews I am hesitant. The number of positive reviews on their service talent etal is minimal to say the least. I appreciate everyones feedback good or bad.. in the end it will help me make the right decision.
Go For Your Stylist, not for the Customer Service. My Stylist, Katie, was a delight and I am quite pleased with her. The salon is lovely but "Miss Cranky Pants", the woman who I assume is the owner/manager, "takes the wind out of this places sails." Unfortunate. I will go back as long as Katie is there but one has to wonder how someone could enjoy that type of negative eneregy. (Hope I spelled her name correctly.)
pretty, but NOT a friendly nor welcoming nor professional vibe....
Good customer service is #1 in this industry, and this spa/salon just didn't show it to me. A very gossipy environment - not professional. Receptionist (big, blonde) was very rude to whomever she was speaking to on the phone. I was stunned. I received a personal waxing service here and the first thing I look for when trying out a new waxer is SANITATION. I have been waxed alot, some girls re-dip their stick in the wax after it has touched my privates, some girls don't. I prefer to go to a girl who does NOT re-dip. Gross. Go ahead and google this topic. many mixed reviews. But wouldn't you rather go to someone who wants to play it safe, and sanitary? Its just respectful. How many bodily fluids and pubes are in that wax you just applied to my upper lip?
And this waxer was the owner!???
I Love My Hair. Hey all. I just love my red hair! I have had so many compliments since I had it done here, It?s starting to make me feel like it must have looked pretty bad before. I had the hardest time getting a natural red head color. I had tried 5 hair salons in Portland before I found this gem salon. Now, I don?t need to say which salons, cause, after all I know they did their best, they just don?t have the experience that this salon does. The team work was also amazing, no stuck up attitude, just friendly people doing wonderful work. Thank you much! I just love it!
Avoid at all costs, Horrible customer service. Such a dissapointing experience. Complete lack of customer service. i will never go here again and I strongly suggest the same for anyone else, unless you like to be ignored and have to listen to employees gossip about work. The atmosphere was not at all relaxing and I felt like I was just rushed through without a second thought to my experience or any concern for my wants. DO NOT GO HERE EVER
It might say "Day Spa" it should read "Nightmare Spa!!!!!".
I'm not the only one who has had a bad experience with this Day Spa...My sister was looking for a place to get her hair done and she also commented on how un-proffesional it was for how much $$$ they charge. The lady at the front was very rude and talking on the phone when she should have been helping me. Just because the services they offer are expensive doesn't mean you will be getting your moneys worth. I will definatly be telling friends/family to stay away from this place. You will probably get the same service going to "Perfect Look" and be getting friendlier service for half the price. Don't make the mistake I did by going here if you want to be treated rather rudely.
All the reviews that claim to be the best spa around are probably written to drum up biz by the owner. I even heard some of the gals talking about her behind her back,Nice!! I guess some of the employees are treated the same way as the customers. Take my advice,find somewhere else to go!!!
don't be fooled by all of the five-star ratings...... notice that they are all on the same days and all within four days of each other, gee I wonder if they were all written by the same person, feeble attempt to bring in new clients?? because once you have had one experience there you aren't going to want to go back.....
Alegra. This is to the last review on city search. I would like to say that I'm so sorry for the experince in our spa. We would like to treat all of our client with the respect and would like them to have the best spa experince. If you would please call me or email me at info@alegraspa would like to make this up to you. Just ask for chrissy
The Worst day spa in town.
K I have heard of bad dreams but this place was a nightmare, very unprofesional, first of all you walk in to the place and at first glance looks nice until I was greeted, by two blonde ladies who seemed it was more important to talk and finish up a conversation than to look at me and say hello I will be rite with you, they finally finished up conversation 3 minutes later and got me ready for my pedicure, that when it all started the gal that did my hands was very snotty and stuck up i felt she did a half job and was not friendly at all, there was alot of gossip going on between employees, lots of stops in between the service very sloppy work she did nothing to my cuticals, the manager and owners were very rude when answering the phones I felt they treated their employee who does hair patricia like a kid I felt like I was in a day care
when I went to pay the big blonde lady was very rude, I did not tip jennifer who did my nails and will never come back again I can see why the place is soooo emty very ery dissapointed when I pay for a service i expect to get treated great I felt tense and could not relax I will not come back and not recomend it to anybody
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