The worst experience with anything gun related.
If I could give them less than 1 star I would. I made an order for $75 through them for Brownell's back in May. In september they called and said they had the items in stock. I went about 10 days later to pick up my order and the shop was vacant and closed. The phone was disconnected about 5 days later. I am looking into filing small claims suite in Washington county against the owner, Chris Holmgren.
This shop is horrible, horrible, horrible. If you purchase anything through their website, don't expect to get the item and kiss your money goodbye. For anyone looking to sue Chris Holmgren, his recent address is 460 NW 150th Ave Beaverton Oregon. I believe the filing charge for small claims is $50 which may or may not be fined to him if you win.
just bad bad bad bad bad.
I wish I had looked for reviews before I came to this gun store but it was a spur of the moment decision. I was at the costume shop next door (great place by the way) and just popped on in to look. I could tell the store was in transition because the floor was broken up and the racks were bare. The man sitting behind the rifle counter acted as if he were hiding from me. I finally got his attention and he timidly came around to the other counter to show me the pistols.
He acted very uncomfortable helping me but he also treated me as if I were a dumb girl. I grew up with firearms and my father is a police officer and an instructor. Yet every time I wanted to look at a particular handgun he told me how it wasn't a good weapon for a woman. I finally settled on a Glock .45 even though he told me it was too big for a woman. I got ready to fill out my background check and I gave him my Visa card. He told me, "I cannot accept credit cards today because our machine is broken." And then he proceeded to give me a long rambling speech about software and payments and updates and all kinds of other information that I did not care about.
I was preparing to go to the bank for cash until I heard a lady yelling at somebody from another room in the shop. At that moment in time I just walked out. I got a very bad feeling from the moment I walked in until the moment I left and I will not be going back. As a side note I got the same Glock .45 at Keiths Sporting Goods in Gresham for under 500 dollars with none of the awkwardness.
Read the reviews and stay away. I don't even want to leave one star but I am forced to. Just like everyone else I went in to buy a pistol. They didn't have much there but they told me they could order it. There was three people in there including the lady who owns the shop, a big guy with short hair and then a skinny guy with glasses. The big guy found the gun I was looking for and gave me a rundown on it and made sure I was getting what I wanted. He took my cash and gave me a receipt and then the lady told me my gun would take a week to get delivered. Well 2 months went by and I still didn't have a gun but I couldnt get my money refunded because they always had some excuse. When I went back to threaten to sue them the lady told me that the big guy had stolen the money I paid which is complete BS since she was right there when I paid for it. All I got was excuses. My neighbor took a bunch of antique guns in to have then sell for him and they sold all the guns but didnt tell him. Then the lady wrote him a check for 3 grand and it bounced. She tried to blame it on the employees too. He still didnt get paid.
avoid like the plague ... unless you like losing money.
Where do I start? I will not shop here ever again.
In reading some of the other reviews, my experience was remarkably similar. Paid for gun, ordered it, never got it. Every week a different excuse. Gave up and demanded money back. But that was after getting a song and dance every week for six weeks. They said it would take one week.
The variety of excuses was crazy--the UPS driver didn't come, then he came to the wrong address ... more than once, the gun was shipped in the wrong caliber, the gun was defective, I had a doctor's appointment ... the dog ate my homework ... ok the last one didn't happen, but you get the idea. It was ridiculous. How many different things can happen to one shipment?
I have no idea how these guys stay in business.
They don't understand the most basic law of the market: you give me money and I give you product.
I would not shop here. I would worry that they would take my money and attempt to give nothing in return. It was plenty hard to get my money back. Don't go through the same thing.
AVOID LIKE EBOLA.
BACK ORDER BACK ORDER BACK ORDER
I must love abuse cuz I kept going back to these thieves. I even took my little bro there to buy a pistol, and now he hates me for it.
Three times I ordered guns there and all three times they flaked out. I had to go and beg to get my money back when my guns didnt show up. The last time I waited 6 weeks for a Glock 36 with no phone call or anything. I finally went in to pick up my gun, only to be told by the moron at the counter that it was on back order. It is funny that nobody else was back ordered. I asked for my money back, but they didn't have any money in the shop, and there was noone there who could help me get my money back.
My brother ordered a 1911 and also had to wait 6 weeks. He tried calling, but the losers working there wouldn't answer the phone. He had to drive all the way into Beaverton to be told his gun was on, you guessed it, BACK ORDER. This time the idiot behind the counter had the presence of mind to write him a refund on his Mastercard.
There is absolutely no inventory in the shop. They don't even have 9mm cleaning brushes. I honestly do not know how they keep the doors open.
dont even bother. my kid took me their to buy my first ar15. It was supposably ordered. Ted is they guy I talked to and told me it was going to take a week to get here. So then 2 weeks go by and it was still not arriving. I got tired of getting lied to after 3 weeks. My gun finally showed up but it took forever. Then my kid had them sell a gun for him but they didnt pay him for it, kept telling him it was on a credit card and they had to wait for a deposit or some BS. Owners were never there and no money so finally my kid threatend them with a protest and bingo, got his money. The 2 guys who are working there seem like they try and they know a lot about guns but the owners dont want to run a business.
Where are my guns? Where is my money?.
I've had some ups and downs with Dual Smoking Gunns over the years even back when they operated from their home. Used to order from Chris and Nate, and then Mark and my order would take forever to get here.
I brouhgt some guns in for them to sell for me and didnt hear anything back for weeks until my friend told me that the guns sold a long time ago. So I went in to check and sure enough my guns had been sold. I got a runaround from the girl there, she told me that the guy who bought it used a credit card and that it can take some time to get the money. now, weeks later, I still dont have my money or my guns. so i went in again to ask about my money and the guys working say that the owners are out of town for a few days, and that they can't pay me anything.
I don't think I am going to get my money.
Great Service for First Time Gun Owner.
I was in the market for handgun, but had no real experience to speak of. I visited a few of the local gun shops on the west side of town. A couple of shops acted as if they didnt really care that I was there and offered very little in the area of advice or assistance.
Fortunately for me, I found DSG. Upon entering the store I was immediately greeted, by Heather, in a manner that was welcoming. What a difference from other stores.
I have always been a very up front person and am not one to be a pretender. I let Heather know that I was newbie to guns but was in the market to pick up a handgun. With that knowledge she showed be a few and explained the basic differences. She allowed me to hold several of the guns to get a feel for them in my hand. It was nice to be able to get an initial impression of each of the guns as they were all quite a bit different.
One of the guns I was interested in was not available to handle at that time, but she said her husband owned one and offered to bring it in the following day for me to check out. I took her up on the offer and returned the next day to find that her husband Chris was indeed there with the gun. Chris was great to work with as he showed be how it operated, field stripped it, and explained things I needed to know about handguns.
I settled on the Sig P229. Bob, who joined Chris in their demonstration, took care of ordering the gun and has kept me up to date on the status of the order.
Overall, a great experience. DSG has just made another lifetime customer. I can't say the same for everyone, but service is just as important to me as the quality of product I am purchasing. You will receive outstanding Customer Service... stop by and see what I mean!
Great West Side Gun Shop. It has been a while since I was in Dual Smoking Gunn's, they moved and I found them again, they are on the corner of 1st & Main in beaverton. They have new employees in the shop now which is great. I was looking for a gun for quite some time and the other gentleman they had working there didn't seem to want to help out. I figured I would give them a 2nd chance and it was well worth it! The new guys in the shop were willing to help me, found was I was looking for and placed the order right away. Thanks!
Nicer than Keiths. I've went in the shop lots of times to see what is their. Every one is real nice and help full and I wanted a gun that they did not have in the store. So they ordered it for me and matched Kieth price for me. I had to wait a few days but the way I got treated was worth it. I go to Keiths some times and I never get helped or am treated not very nice. English is not my first languge and I think it makes a difference but not at Smking Guns.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!