09/15/09

nice restaurant with some good dishes, but the service is no

by littleCraterLake

I've been there three times now and I love their Pad Gra Praw, Tom Yam, Tom Kha soup, and yum seafood. I like how they decorate their place. However, some staffs didn't smile or cared much about me. The tall waitor looked unhappy the whole time I was there.

• Pros: location, good setting, some good dishes
• Cons: unfriendly service

08/07/09

Used to enjoy Dang's

by Nars

Went to dinner for the last time last night.

The Pad Thai smelled like a wet dog and the service was AWFUL!

We sat for almost 20 minutes waiting for our bill.

Our server was on the phone in the back of the place, never checked on us. A very irritated little dude that is always there brought us our bill only after trying to get his attention and another guys attention for few minutes.

When he noticed we didn't leave a tip he asked if everything was okay. I said no, the service was horrible. He snapped back that my son was still "picking" at his plate. My son was acutally bored and drawing designs in the sauce on his plate.

Little dude was so snotty and beamed the look of death at us on our way out.

I will NEVER go back!

• Pros: Good salad rolls
• Cons: Service

05/13/09

Good food, terrible service!!

by 1jonnymac

I have been to Dang's three times. The first time was excellent all the way around. The last two times were less than stellar.

The second time we went was for my birthday. We had a party of eight, so we called ahead and made a reservation. They told us they'd hold our table until 6:30. We got there at 6:15 and they had given our table away! We had to wait 40 minutes with two little kids for a table. There was no apology or compensation or anything!!

The next time we went was two weeks later with another set of friends. We had 4 children under the age of 3. We were seated right away (again we had a reservation, which was honored this time!). However, we sat at our table for over an hour before one of the two appetizers we had ordered arrived. We sat for 20 more minutes waiting for our other appetizer. (The family we were with is vegetarian, and the appetizer that came first was chicken, so our friends had nothing to eat!). No one ever came by and said what was taking so long, no one brought the drinks we had ordered, no one even brought so much as a grain of rice to our hungry kids!! We were finally so disgusted we left! No one even noticed all 8 of us walking from the back of the restaurant all the way through and leaving. So frustrating and rude!!

I would love to go back because the food is so good, however, I will not be going back because of the horrible service. I would not recommend this restaurant to anyone because of the service, and that is the only reason I am not giving it 5 stars.

• Pros: Excellent fresh food, very flavorful
• Cons: Service is EXTREMELY slow and disorganized