Portland >Special Trade Contractors > Pacific Crest Plumbing
We were having new tenants moving into our rental over the Memorial weekend when we discovered one of the toilets was leaking. Upon calling Pacific Crest I was told their schedule was full but that they would see what could be done so we could get this taken care of before the weekend. Within 15 minutes I received a call back telling me someone could meet me at the home later that day. The problem turned out to be a minor repair and they quickly replaced the water line to our toilet and stopped the leak. We really appreciated their prompt service on such short notice and will definitely use them again if we need a plumber again.
Nick and Anna are an incredible business duo. During a big leak issue with a drain line I was able to send over a video of the problem to Nick's cell phone. Even though he had work scheduled a week out he said he would get there the next day! I was out of town throughout this entire process, but keeping in contact was no problem. Nick sent me photos throughout the process and was very informative via text. These guys are tech savvy and fast! The open communication and documentation really earned my trust. You can't go wrong with this team!
This is the 4th time that I have used Pacific Crest Plumbing. They are very professional and always get the job done. Seems like Anna is always squeezing me in on a short notice with a new problem! She always gets someone out to me quickly, which I really appreciate and she is always so pleasant! I will continue to call them whenever I have a plumbing issue. It's nice to finally find a good plumber!
They have another satisfied customer. I read the reviews and our experience was the same as others. Our garbage disposer decided to die the night before our family was coming over for dinner to celebrate our daughters birthday. In the morning when I called the lady who answered the phone even asked me a few questions to see if I could "trouble shoot the disposer" that maybe if it was just jammed. I was given same day service and my kitchen was back up and running. Price was also quoted during my phone call and that was exactly what I was charged.
Very helpful and extremely knowledgeable. We thought we had a plumbing leak but as it turns out it was not our plumbing that was leaking it was a bad tile job. It took a while to figure out but they didn't give up until the source of the water was found. While the plumber was here he looked at a couple other issues we are having in our utility room and gave us some helpful suggestions. When we are ready to do the additional work we will call Pacific Crest Plumbing again.
My old running toilet went bye bye today thanks to the great service from this plumbing company. After months of trying to fix my old nasty toilet I had enough. The person who answers the phone is knowlegable and suggested a couple different toilet options. I level of service was more than I was expecting. I definately recommend their service to anyone looking great customer service.
needed an old toilet snaked out--called Pacific Crest, Brian was out in 30 minutes, job done right quick! directed us to talk with Anna at the main office, much advice and email info regarding new toilets. went with a Toto, which was delivered and installed flawlessly....the kicker was that Brian even fixed a slow-draining sink, which was bugging us for months. we asked for this service at the last minute and it was done quickly and efficiently. The whole company is very friendly and seems to care about the clients, seemingly a rarity these days. would recommend without reservation!
This morning we thought our disposal was broke. Not knowing who to call I got online and found Pacific Crest to be close by. I know a garbage disposal isn't an emergency but I have grown so used to using it constantly the thought of being without it was not going to work for our family. This company is so honest. When the technician arrived he immediately noticed the disposer did not need to be replaced, it was merely jammed. Vola!!! The charge was very fair and they are very professional. Definately will use them again if I am in a plumbing "jam!"
I first encountered Nick via a co-worker. I was having a problem with my garbage disposal. He came on time as promised, fixed the problem and was on his way. He was friendly and courteous, but mostly, he fixed the problem. That was about 2 years ago. Since then, I have called him ONLY on at least 3 other plumbing related issues and, frankly, he is the best trades-skilled person I've met hands down. Not only does he know his stuff, but he gets it done on time and at the price he says it will be. He's clearly good at what he does and I'll be recommending him to all my friends who need a plumber. BTW, the gal that answers his phone is equally as friendly and courteous
Just wanting to share: I needed a plumber to fix a leak I noticed under my kitchen sink. I started looking for plumbers with good reviews and these guys were close to my house and had good reviews. I called their office and I was assured a plumber would be out to my house that afternoon. I was happy that I did not need to take out a loan to pay the plumber!!! It turns out I just needed a minor repair and was good to go. Thank you Pacific Crest, the reviews met my expectations. I would recommend them, thanks Judy
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