Sherwood >Icon Nails
I won't go back. They sent me home too early & fastening my seat belt ruined my nails, so I returned for a fix. The manager berated me as if it was my fault, acted like he was doing me some big favor. Essentially said that when clients admitted they caused issue, Icon would work with client to address problem. Kept harping on my taking responsibility even though I had expressed concerns prior to leaving that they were not dry enough. Also, selection of colors very limited... Bottom line, not the way to run a service business.
will not go back. they can not speak much English and don't go over what they are going to do to you. Mike is very nice. the place is decorated nice but when it comes to getting a facial, waxing, or nails?? I didn't like my facial at all, it burned and the girl was too rough and kept jabbing me with her nails. when I got my brows waxed they were way too thin and unnatural. when I got my nails done, they did not look very impressive and looked nothing like I wanted. With so many choices around, I will choose somewhere else!!
No pressure but not the best experience at all!!!.
Well i have to say the people who work there are very nice and helpful. There are just a couple things that i didn't like, first of all the man who did my nails was talking on the phone, so that was kind of odd, especially when the nail art on my other hand did not look like the first (he was on the phone at that time) and second he was tearing so much skin out of my nails that it made two of my nails bleed, so i was very frustrated about that, and after he saw that my nails were bleeding he looked at them and then put this glue stuff on them that made them sting even more! Also i was talking to my friend and she said that two weeks ago the same thing happened to her and that it was painful for her too!!! And so i really don't want to go back again in the future. But i have to say the place was pretty nice and they had lots of cool colors to choose from.:)
Abby, I am sincerely sorry for what happened. I believe everything your said is true and we have correct the problem. I've noticed that myself and he was confronted. He is no longer working with us. Again please accept my apology and thank you for bringing this to my attention.
Grand Opening November 01, 2010.
You are cordially invited to the Grand Opening.
Join us in celebrating our big day. With a bit of good food and a lot of good people. We are celebrating the opening of a new place for nails in Sherwood. We'll see you there.
Free entry to win a 42' LCD TV and weekly gift certificates.
Grand Opening Day November 01, 2010
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