Recommends
Joined 3 months ago
January 25, 2013
We have only good things to say about
Dr Ortner and the staff at Cascade Summit Animal Hospital. We and our seven cats have been with them since moving here in November 2006. Dr Ortner is tremendous. She is exceedingly knowledgeable, always staying current with the latest medical news and technology, but equally important she is genuinely compassionate. The care received is gentle and loving, and administered in a most careful manner. Additionally, we appreciate that she does not make unnecessary recommendations; indeed she keeps us from unnecessary procedures. And, her follow-up is terrific; always kind, thorough and specific, without talking over our heads. She surrounds herself with an equally caring staff. We get a big smile out of how much our cats are spoiled there. Several of the staff have their "favorites" and our cats play that to the fullest! We are obviously very happy here.
Tom and Nancy Patik
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Heart
Recommends
Joined 8 months ago
November 28, 2012
I can't say enough good about this
outfit. The caring support from each and every person that we interacted with there was both genuine and right on the mark. Their care of our cat (and the cat's Mom, part of the challenge too I must admit) was exemplary in every way; and when it came time to provide a necessary and timely assist across to Rainbow Bridge, all was done with sensitivity, support and kindness. Not the cheapest - but certainly the best. I will be eternally grateful to them
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Recommends
Joined 1 year ago
November 27, 2012
Dr. Chris Ortner as well as the rest of
her vet colleagues and support staff offers the best pet care I have ever experienced. I have been a client of Dr. Ortner?s animal hospital for many many years after leaving a clinic that treated my dog?s health care as secondary to the business they were in. I do understand vets who are in the "business" of animal care versus those like Dr. Ortner who love all animals and have their best interest in mind. Dr. Ortner and her staff always took excellent care of my dog and when we would arrive for a visit we were greeted as if part of their own pet family. I have recommended Cascade Animal Hospital to several other friends who are very happy with their animal?s treatment there. In this past year especially as my dog battled bone cancer I could not have asked for more compassion always ensuring his care and comfort were top of mind. Whether during a visit or a phone call to check in to see how he was I know they all truly cared about him. I did try heroics including surgery, radiation and chemo (they don?t get sick like people) and while Dr. Ortner would keep an eye on his daily well being she recommended his treatments be done by local specialists that she has relationships with to give him the best chance possible. Right up until his last day I had the support of people who genuinely loved my dog, who made that last good bye as special as it could be and even held a memorial service because so many staff were touched by his passing. So as I contemplate now getting another puppy there is no question that my next little guy will have the absolute best care for a healthy life. If you consider your animal part of your family there is no question you need to entrust their care to Dr. Ortner and her wonderful staff.
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Recommends
Joined 1 year ago
November 21, 2012
I can't say enough good about this
outfit. The caring support from each and every person that we interacted with there was both genuine and right on the mark. Their care of our cat (and the cat's Mom, part of the challenge too I must admit) was exemplary in every way; and when it came time to provide a necessary and timely assist across to Rainbow Bridge, all was done with sensitivity, support and kindness. Not the cheapest - but certainly the best. I will be eternally grateful to them
1
Heart
Recommends
Joined 10 months ago
November 16, 2012
The doctors and staff are the most
knowledgabe and caring group of professtionals we have ever had the pleasure to meet. Their service is extraordinary. We have had nothing but wonderful experiences with Cascade Summit. You owe it to your pet and yourself to visit the clinic and see.
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