Elegant Salon

Doesn't Recommend

Stephanie H.

Joined 11 months ago

Only gave one star because i couldn't give zero!!! I got my nails done here because my normal place was closed. I got a gel manicure that began peeling immediately. I called to let them know, they told me to come back in and they would fix it. A few days later I needed to change the new appointment that they had scheduled for me, and they told me that not only could they not change it, but they refused to fix my nails, that it had been too long. I explained to them that I had called immediately and made a new apt and that the girl I talked to told me it would be no problem. They told me that their manager had told them they couldn't. When i asked to speak to the manager....THEY HUNG UP ON ME!!! I called back several times, and the few times they DID pick up the phone, they immediately hung up. I have never been treated so rudely by any business in my entire life. Don't waste your money!!

Doesn't Recommend

soosiekins

Joined 3 years ago

terrible for hair. I went to get caramel highlights. came out with blonde highlights. the stylist had a second person help her foil my hair and they basically manhandled my hair, pulled it with no concern about whether it was painful to me. one girl left a patch of blonde right near the side of my head, not looking natural at all. never going through again for any services.