Segal's For Children

08/01/09

Segal's is a blessing for Mom's

by JaniceWhitman

On Tuesday, July 25th I visited Segal's to pick up two car seats for my twins. There had been a sale on britax Marathons and I got a great deal on two car seats that should serve us pretty well. I was impressed with how friendly everyone was and I was told that they don't even work on commission. I thought with the level of service I was getting that they had to be. A tall friendly lady with white hair helped us with the eargo carriers that we wanted to look at, and a young man from australia installed both our car seats on what must have been the hottest day of the year. He even took the time to show us how to do it and how they worked. AND IT DID NOT COST ME ONE RED CENT! It's refreshing to find a local family business that puts customer service over big box retailers like Baby's R Us and Target, where no one really knew anything about carriers and car seats. My children (twins) are 14 months now and all I can say is I wish we had found you sooner. Thank You Segal's.....you have made a customer out of me for life and I'm sure Segal's will become a "Family Tradition" for us, as I am sure it is for many of your customers! Kudos to you all!!

-Janice Whitman

janicewhitman1968@yahoo

• Pros: Best staff in town AND they installed my car seats!
• Cons: None.

07/24/09

First Time Mom Not Happy

by o14o

I went to Segal's with a hightened level of expectation due to friends recommendations. I really enjoyed working with the sales rep Kelly, she had good information about each product I was interested in. However, things took a turn for the worst when I was told it would take two weeks for my stroller to arrive. 3 weeks later I called to get an update and was told Mr. Segal would have to call me with that information. After 3days of not hearing back from Mr.Segal I finally called again. He left a message stating the stroller wouldnt be in for another 3-4 weeks. This was very upsetting due to the fact that i already paid in full and could have gone directly through Bugaboo and it would have been here in time. I guess my feedback for Segals would be UNDER PROMISE OVER DELIVER! This situation makes me want to pull my full registery from this store. I will share this story with friends who are concidering shopping here.

• Pros: Instalation of carseats
• Cons: Customer service

07/08/09

Good custmer service

by Slappy

When my wife and I bought our car seats from Segal the sales person was very helpful and he even installed them in ou car in teir parking lot. Most places do not do that.

• Pros: Very helpful and knowledgeable
• Cons: None