Best Place to Shop for Dance Wear and Shoes. I love the personal attention I receive at Dance Togs. Each time we visit we are greeted as we enter, even if the shop is busy. There are instances when we have to wait for help, but that just means we can look at some of the other items in the store before having my child sized. All of the employees or managers are interested in giving us great personal service as well as ensuring each shoe fits correctly. I have been shopping here for several years and appreciate the commitment this business has at providing a specialized service for a specialized clientele. Other big stores are fine for beginning dancers, though a committed dancer and their family will appreciate the knowledge and expertise this shop offers.
I'd rather shop at Payless!. This shop will charge you a fitting fee if you don't buy, but apparently there's no guarantee that the shoes will actually fit well. We went here to buy my 8-year-old a pair of jazz shoes. Brad helped us, fitted my daughter in a pair of shoes, and we're done. After my daughter's dance rehearsal that same night, my daughter told me that the shoes were HURTING her feet...the heels of the shoes were digging into her skin. I tried to exchange the shoes, but since they were worn (once) they won't take them back. We ended up at Payless, got a much better price, and way better customer service. As much as we try to support local businesses, this is one business that I DO NOT RECOMMEND. Go to Payless. They now carry jazz and ballet shoes.
Poor Phone Service. A friend recommended this shop to me so I was quite surprised by the service I received. I called to get some ballpark prices on a few items (since I'll be driving so far, I wanted to just get an idea). When I called the woman who answered was extremely short with me and clearly annoyed that I was requesting prices on her items. I was planning on driving about an hour to shop this store but now I'll definitely be looking elsewhere.
Great place. I went there because I needed character shoes for a show and they gave me exactly what I needed and I was greeted with a friendly hello.
VERY HELPFUL!. This place was recommended by my daughter's dance teacher. Looking at some of the reviews I wasn't sure. There were a lot of people saying they were not helpful. Since I have no clue what I am looking for where dance shoes & dance wear is concerned, I hesitated; but I really didn't want to drive all the way to Vancouver or Lloyd Center for a pair of tap shoes. I decided to check it out first. And as soon as I walked in, I was greeted and asked what I could use help with. Both ladies on staff that day could not have been more helpful. I will gladly go here again if my girls decide to continue with dancing. The variety was great and the prices are reasonable. Loved it!
A family Run Business with Personality. This is a business run by a family with roots in dance. They know their stuff. They have a great inventory. Each family member has their own quirks, but they are good people. They and staff sometimes get a little overwhelmed when the store is busy. That happens at most places -- family run or employee-staffed. I actually prefer supporting a business where the owners are active instead of the more common retail store that is only staffed with employees. The personalities make it more interesting.
Great Service for NewCommers to Dancing. The store was very busy when we arrived, yet the person working at the time, Alia, was very patient and helpful. Everythng was well organized and they seemed to have good stock of various items we needed.
Always a good experience. Nice selection and kind service. I'm surprised to see other people have reported bad experiences. I've never heard of anyone having a bad experience here, it's always been touted to me as the best place to go for dance needs. I've gone there several times over the last 7 years and was just checking the hours online because I know it is a specialty shop and not a national chain, when I came across all these negative comments. I'm sorry those reviewers feel they had a poor experience but it really makes my wonder what THEY did. Many of us have had years of customer training service and know from experience there are those 5% who will never be satisfied, that is more about them then it is about the service providers. You get a lot more from people by being kind, regardless if you are the buyer or the seller.
Excellent fittings and service. I was hesitant after reading some of the negative reviews but decided to give it a try and so very glad I did. I reminded my daughter to go in as we would a regular fitting. I called a few days before to see when the fitter would be in and to see if we needed an appointment. I had no problem paying a fitting fee if we couldn't find the right pointe shoe because the education and expertise was well worth it. A fitting fee is common and well worth it considering the value of the dancer's feet and keeping them healthy. We had a brief wait as there were others being serviced which is totally natural in any facility. This will be our store to shop at for all pointe shoe needs. The staff and fitter were extremely friendly and helpful and a lot of fun. There was a lot of sharing of information. Excellent service with many smiles. There was a wide range of choices in pointe shoes and they were willing to order if my needs weren't met. I will be back.
Bad Reviews. After reading the reviews posted by customers, I have decided to not even try this place. I have been searching for near by dance supply stores, but I will simply go to a store with a better customer service rating since I am new to dance, I want a helpful staff and information about what I am purchasing before I buy. Thank you everyone for warning me against this store.
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