I Love Sushi Restaurant

12/20/09

Wish I had the chance to taste the food

by hzaphod at Citysearch

This is not a review of the supposed food that is served by this establishment. This is a review of the way I was treated last Saturday night.

I had a legitimate gift certificate, bought with airline miles, and decided to trek to the burbs with three of my friends to dine at I Love Sushi. Called on the way there, they said they had no wait. Asked if we could use our gift certificate, they said yes.

When we showed up, the place was about half full. I have worked at enough restaurants at that price point to know that four adults should equal about a $100 check with a $20 tip.

We were seated promptly, and immediately on the front page of the menu was a cheaply made paper insert that said "sorry no coupons on Friday and Saturday nights". Before we ordered, I asked again if our gift certificate would be valid. The server said "no, sorry, no coupons". So I clarified, it was not a coupon, we were not getting a discount, the establishment was not losing any money. They were still even guaranteed a full tip on top of the total price of the bill. I may have even been able to understand if there was a wait, but there was not. We ended up leaving, not because of the service, but because of the absence of it. To an establishment not willing to accommodate four adult patrons, shame on you, and shame on your business practices. It's too bad I will never go there again, and recommend that my friends do not go there, I heard your food was actually pretty good.

• Pros: Can buy gift certificates with airplane miles
• Cons: Not allowed to use them to dine

11/14/09

Go if you want poor/slow service and mediocre food

by SirLancealot at Citysearch

The food is ok that is why I say it is mediocre. My family will only eat there if we have some kind of coupon. As a matter of fact be careful with this place they keep changing to rules on use of coupons, thus sometimes they do not honor them. Therefore, we now show them our coupon before ordering, one time we had to leave their restaurant because they would not honor the coupon on a Friday night (the coupon did not exclude Fri/Sat). The parking is terrible, especially on Fri/Sat nights. Lastly, every time we go in we wait awhile to be seated, then even longer to get served. Why do we still go once in awhile? Because of the large discounted coupons we have found, otherwise I would never again step in to this nightmare.

• Pros: Really to Pros
• Cons: Slow/poor service, mediocre food and terriable parking

10/19/09

Bad service, fishy fish

by fuskies at Citysearch

My girlfriend and I arrived 7:30pm on a Saturday night and were seated promptly. However, once we received our water it took 15 minutes just to place our order. I would understand if the place was packed, however it was only half full.

After placing our order it took an additional 25 minutes to get our food. I found this unacceptable considering there were only 2 of us and we only ordered a few pieces of nigiri and 2 rolls. In addition, the tuna nigiri was somewhat fishy and very small.

The combination of bad fish and terrible service was disappointing.

• Pros: Great place to kill time
• Cons: Long wait