A & P Appliance

These people are extremely unreliable, incompetent, and they have a tendency to lie. Don't use them! I had them to fix my kitchen counter downdraft ventilation fan. Their technician came in twice without being able to diagnose the problem. The second time he came, this guy inserted a screwdriver between the fan cover and the counter, scraping around and removing a portion of the rubber seal. He then said the rubber seal was the problem and he would order a new one to replace it. He then left with the job undone. After more than 20 days passed without hearing from them, I called again. But they told me they had done all things they can do and they did not want to do this job anymore. But what about the rubber seal? They denied they had removed it. It was an outright lie! I did some research by calling the manufacturer of my ventilation system. It turns out the thing damaged by the technician with his screwdriver is a silicone gasket, which was an integral part of the chimney assembly. Now, I have to replace the whole chimney assembly which will cost $300!

I regret I used their service. Do yourself a favor. Never use them. Run away as quickly as you can!…

Do yourself a favor and stay away from these guys..... I decided to give a&p a try figuring what they couldn't offer in price they could probably deliver in customer service. I decided to go this route because returning things online can really be a hassle, and with a&p less then 10 minutes away I decided to give it a try. So I payed the $48.50 premium instead of the $36 online price (s&h included) and rolled the dice. Let me say this, in terms of customer service it couldn't have been worse. It turns out the part I had bought was incorrect, but because I had plugged it in to see if it fit the application a&p would not return it for me. Wouldn't even take it back me offering to pay a 15% restocking fee. Forget these guys, you can tell a person or a business' true character when a problem arises, and i'm afraid a&p didn't pass the test.…

Great service A+will use again!. I have had a few experiences purchasing parts and getting service from A&P. We also found they are more than just service. My wife also I purchased a dish washer from them. We got a rockin deal. Better then anywere else in town (Best Buy, Sears,etc). Delivery was on time the technician was fast and answered all my questions. They also took my old washer to dishwasher heaven for me. I will call them again for service and new appliances.

Thanks!!…