Les Schwab Tire Ctr

Plenty of LS centers around, Don't use this one. Writing a review for this Walker Rd center I find plenty of gripe about customer service for this location. Plenty of LS centers around, why go to this.

Called a couple of centers for some used tires and someone confirmed that the size I was looking for is available. When I reached Mr Rich gave me brushoff and attitude as if I was there to steal something. After waiting and him talking to everyone else over my head, finally he looked in his computer and asked me for my keys, no talk.......

1hr latter a tech walks to me and says my lug nut broke I will have to fix an appt. to have it fixed..said, talk to the boss.

Tech hands in my keys and a Grumpy lady asks for money and has me sign a receipt and shoves my key to me. I asked about the lug and answer "Oh yes, I will fix an apt for you", me, how much will it cost, answer "Are you asking me how much it costs" looking at me down the nose, I will find out. She talks to the Mr Rich and right in front of me Mr Rich says "tell him it was already like that when he came in" and Mr Rich walks past me.

How can it be when I had stock tires and the tires have never been rotated.

Oh I forgot, Mr Rich was Chatting up another customer while being rude to me and ignoring me, so if Mr Rich has been nice to you maybe you were one of the lucky one.

I took my car to another Les Schwab and paid to have the lug repaired.

I have nothing against Les Schwab, have bought tires from them for other car.

Just Mr Rich at the walker location has to have his head examined and maybe he is allergic to people of a different color.  View Less … View More

Trustworthy?????. I took my car into Les Schwab in Beaverton on Walker Road and asked them to rotate the tires I bought from them. They said my tires were too dangerous to drive on, and I needed to buy new tires from them. I was a mechanic in the Air Force so I have a little knowledge about tires. There was some wear on the outsides of the front tires due to the need of a front-end alignment. However, the tires were completely safe to drive on; they were far from bald (including the worn parts). By rotating them to the back, it would give more life to the tires so I wouldn't have to buy new ones prematurely. I have been driving on them for close to six months since Les Schwab refused to rotate my tires, and the tires have done just fine. If Les Schwab was concerned about safety, they should have rotated them instead of letting me drive off with the "dangerous tires" still on the front where they would continue to wear more quickly. If they were concerned about safety, they should have rotated the tires and had me sign a waver of responsibility so Les Schwab couldn't be held accountable had there been tire problems. All this makes me think Les Schwab just wanted to make a tire sale. They used to be trustworthy, but now I think they're all about making money. That is their number one objective, not customer satisfaction like it used to be.  View Less … View More

Not The Way it Was ??. I have been buying from them for 30 years no more me, my children and my face book friends all 398 of them and then there friends. You charged me $12.00 to fix a flat when it use to be free. ALL TIRES ! I have four vehicles with Les Tires just bought a new one. and a flat, took it in sorry its not our Tire !!!! you kidding me one out of 17 tires. We are all done !!!!!

Sorry Les ! RIP  View Less … View More