GREAT SERVICE DEPT, We will be looking for a replacement for our Highlander( either a RAV or another Highlander) and we will give their sales end a shot
Overall. The best service I have experienced in years. I have been dealing with Toyota of Gladstone for almost 10 years and the service has improved. I am a Happy customer. Thank you!!
Thanks to the sales and service staff. You did me good on the overall experience. I will be back
My experience was probably one of the best of purchasing a car here. The "guy in the back room" came right out and talked, so there wasn't much going back and forth. The finance lady I signed with was fantastic, helpful and even gave me some gifts. haha.
We just love our new Camry XLE, it is a absolute delight to drive.
They are customer service oriented. I asked for a rental as I watch our grand children on Fridays, and they were graciously to accommodate this. I am very thankful.
Its always great to be treated like family and to have my car services with such a high degree of skill is what its all about.
Thanks Aaron and Seth.... I love my Camry :)
Really enjoyed my experience with Ryan, and ended up getting an excellent price and most importantly, a salesperson with utmost integrity. When the scumbags at Royal Moore wouldn't release a car for trade with whom I'd agreed on a sale with Ryan, he even told me I could just buy the car from the Royal Moore vermin. I appreciate the sport of negotiating. But more importantly, I need to be doing so with someone of great integrity. That was Ryan; he went out of his way to get me a car that I wanted (again, made necessary by unethical folks at Royal Moore), and did not try to play games. At Gladstone, they try to sell you things and try to get the best deal they can for themselves, but were very un-pushy. If I said I wasn't really interested, they gave me my space.
I appreciated both Seth's no-nonsense approach to the transaction and his sense of urgency in meeting my purchase timing goals. He was focused and flexible in supporting my needs (evidenced by the work-around used to support my partial credit card payment).
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