1595 E Powell Blvd, Gresham, OR | Map it
97030 45.498900 -122.416101(503) 492-6999 | View Website
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Keith's Sporting Goods sets the bar for the WORST customer service I have ever seen. They argued and fought with me the entire time I was there trying to purchase a gun. I thought at first maybe it was me being abrasive until I witnessed two, yes two, other potential customers being treated like garbage by the stores employees. I would not recommend this place to anyone. I left and spent more at another local store and was more than happy to pay the extra for good service.…
I went into Keith's wanting to purchase a firearm to carry with my concealed weapon permit. I browsed the cases, looking for something specific. I finally found it-I waited to be helped. I could see available employees ... surely they would be over soon. We had made eye contact, they knew I was there. The only employee that even spoke to me was the one who was helping another customer. He said someone would be with me in just a minute. I said thanks and continued to wait. One man in particular aggravated me. He was middle aged, salt and pepper hair with black rimmed glasses. He was walking back and forth behind the counter, obviously not busy. He kept glancing at me sideways-we made eye contact every single time ... and still he chose to ignore me. Sadly, I didn't get to make my purchase that day, I didn't feel right about spending money where I was treated like a second class citizen. I fully believe I was treated that way because I am a female. I'm not sure this store is as modern as wears they sell. More and more women are owners of firearms-they need to realize this or eventually they will fail. Friends and family are appalled at the way I was treated and will not be shopping there again. How long can they last when they treat half of the population like they don't matter? Everyone has a mother, sister, or daughter ... We all matter and, in my family, we all carry guns.…
They suck and LIE!!!!!!! I bought a 40 cal from them and told them my concealed had expired and they told me I would have to take the class again. WHAT A LIE I went down to pay after I went to there class and they told me I was already in the system and that I did not have to go through the class. So I went back to there and asked for my money back and they were rude and told me NO! And would not give me my money back. JUST A BUNCH OF LIARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…
awesome they know what to do!. I have bought there forever! Its the best gun shop anywhere near the North-West I was in there just today and they fixed me up really nice. Keith was a little bit snappy but he's got to keep those employes in line=) I was helped by this younger kid named Andrew he's new haven't seen him till today but for being new he knew a lot he did a great job did every thing i asked. Then I sparked a conversation with the nice young lad can't be more then 13 years old man did he know a lot! I asked him who's son he was he said "Keiths" , I think its funny how this kid knew more then I want to say the other old gentleman he's name is chuck I'm pretty sure thats his name sometime when guns shows are going on he there and he tells people I don't know anything I just work down stair in receving. But all and all Keith's Sporting Goods is the best choice for guns, ammo attachments, etc.... If you read these I just want you to know the great job you have been doing. For others who are not sure if you should go there cause you heard bad reviews like some one called and Keith said yes they have it, and then the don't yes be mad but you don't have to make a big deal he's only human he makes mistakes! You would make the same mistake some day if you worked for Keith no ones perfect. My advise best gun shop ever hope Keith's son will take over the shop after Keith retires he would be a great owner.…
Do your research!. I have shopped at Keith's for over ten years. They have always treated me well and Keith remembers me even though he only sees me every year or so. Every time I purchase from Keith I do my homework first and know exactly what I want when I walk in the door. I'll give you an example: I'm a lefty and I'm looking for a Savage Arms FLHSS in .243 Win. I live 50+ miles from the store and I will call and see if what I want is in stock. I see a nasty corrolation between 5 star and 1 star ratings (either very good or very bad) on reviews. Since the store is almost always busy as hell I think some folks get put off if they don't know exactly what they want. To Keith, if you read these reviews, you should talk to your staff and turn this love/hate relationship into love/love. From a loyal customer…
