Portland >Radio Cab Company
I scheduled my taxi to get me to the airport for a flight, and the taxi was >30 mins late! At 10 minutes late, I called the dispatch to verify that I had scheduled the correct pickup time. The dispatcher verified the correct time, and then said that they were very busy that day, and the taxi would still be another 15 minutes. When I told him that I was attempting to catch a flight and had scheduled that time for a specific reason, I was told that I could either cancel the ride, or wait, because in the end they were still getting me from Point A to Point B and that's what I was paying them for. I barely made it to the airport in time, and they shut the door behind me on the plane. I called the management office to register a complaint, was directed to a voicemail service, and 3 weeks later still have not been called back. I will never use their services again.
I am sick of bad drivers taking the route I asked them not to take because I never got asked to begin with. And having political talk radio forced on me at all hours of the day, loudly. Also you'll be lucky if you get a cab in under and hour anymore! Ive had enough! Geez, this company has really gone downhill. see ya later Radiocab..
Thugs and Bullies. Radio Cab Sucks!.
One Radio Cab driver was driving too fast in a parking lot and caused a minor fender bender with my wife. He then called another driver who came and bullied my wife. These two creeps blocked her vehicle and held her against her will for nearly an hour. She was terrorized!
This scenario had been obviously pre-arranged so as to gang up on and to intimidate the victim into dropping the matter.
When I contacted the Supervisor, Steve Entler, he turned out to be a bully as well. So this approach to doing business comes from the top down. Avoid these thugs and bullies if at all possible.
And this just in today December 9, 2011: "A Radio Cab plowed right through a ground floor unit at the Jupiter Hotel this morning, landing on top of a 40-year-old man who was still in bed. The occupant of the room was literally stuck under the front of the car."
Put these jerks out of business. They are a menace to Portland's streets.
Nicely done!. I was taking a solo trip to Phoenix and had to get to the airport at 5:30 am. Going solo always adds a level of stress, and you never know just what you are going to get when you ask for a taxi that early in the morning. But I was soooo happy. My driver showed up at my door about 5 minutes early and jumped out to open the door for me. From then on, we talked as if we were old friends getting reacquainted so of course I felt totally at ease for the entire trip. Some taxi drivers drive as if they are racing to get away from a tsunami. Others drive all over the city taking as much time and charging as much $ as they think they can get away with. My driver was PERFECT! He did not drive too slow making me anxious to catch my plane, nor did he drive too fast throwing me all over the car. The other thing I liked was that he knew exactly the best, easiest, quickest route taking back roads and bypassing the slow spots. All in all, it was the perfect ride!
Radio cabs are cooks. I arrived at the International Airport, first I check the price with the shuttle their price was $39.00 I asked if a taxi would be cheaper for one person and was told it would be. I checked with the taxi cab (Radio Cab) and was told the price would be $15. 30) to make a long story short when I got to my destination the cab driver wanted $38.and so odd cents. I had an enevlope with the address I was going to this I had showed to the cab driver. When I refused to pay him the $38.00 he said when he quoted that price he thought it was the other address, which was in Missoula, MT If he could take me from Portland to MT for $38.00 I would have let him do it. I give him $20.00 and told him that was all he was getting. I would of give him $15.30 if I had the right change. Come back to the airport I could not remember the name of the cab and when the girls in the office call a cab it ended up being the same company and I had them ask when they call for the cab what it would be and they were told $28.00 to $30.00 and you guess it he wanted $39.00. Do not use RADIO CAB they are all cooks. For my next trip over I am going to get it in writing.
worst cab company in portland. Hi all. So I have been using cabs in portland for about 10 years now and it seems radio cab gets worse and worse each year. I'm an older man who actually used to drive a cab in NYC many moons ago. They way this place is being run is a joke. Talked to many drivers only to find that the company is screwing them, for instance they get people to buy a share/cab shift in the company and than after they are in debt up to their ears they tell them they won't lease their cabs out for all the days they don't work unless ...they buy another share. Now I'm an old man myself but your way of doing things is for a fact pushing the younger good drivers out. You old guys made these rules to benefit only yourselves with no thought for the future. I have two drivers I use regularly (day shift) #15 and # 1, I once called to compliment cab #15(because she goes way beyond the required services) A few weeks later I see her and ask, did you boss tell you I called. NO. My question is why? You have some really great employees and you can't take the time to note it? It dosen't surprise me however because when I called to complain once about cab # 55(who sexually harassed my daughter on her cab ride to my home) I wasn't called back at all and no one obviously cared. So good job radio, give all the money to the idiots and push the good ones out. As soon as the two drivers I call personally get outta there I will never never use your company again. Good luck ruining your own business
WORST CUSTOMER SERVICE EVER!. I am not one to complain about anything...and I will say this is the FIRST review I have ever written. I specifically signed up for city search just to let ya'll out there know to not use Radio Cab! I have used them a couple times in the past with no complaints, but just called a minute ago to request a cab - and had the rudest girl ever. I finally hung-up and said I would be taking my business elsewhere....I suggest you do the same!
saved the day. just googel'd cab and called the first number( not radio cab ) , big mistake !! the cab never showed up. after waiting 30 minutes for a prearranged cab, i called radio cab the person on the phone was professional the driver was there in 7minutes and got me to the airport on time! thank you for your great service you have made a new customer .
A one star rating is one star`too many; AWFUL!!!. This was the worst cab riding experience of my life; I have never received such poor customer service. The dispatcher was extremely rude and actually hung-up on me for asking questions she didn't want to take the time to answer. After being hung-up on, I called back but reached the answering service every time, for half an hour. So, I began walking to my destination and eventually flagged down a Radio City car. The driver was also very rude and somewhat hostile, though it is possible he was just tired after a long night of unruly fares and poor tips. Though, there was absolutely no excuse for the TERRIBLE service I received from the Radio City dispatcher. I will NEVER use this company again.
Quick & Reliable.
This cab co is great. They are always there and courteous.
So far, we are very impressed with the service.
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