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Ritz Salon

3970 Mercantile Dr Ste 140, Lake Oswego, OR | Map it

97035 45.414701 -122.717700

(503) 697-7884

4.5

out of 5

4.5 Star Rating: Recommended

7 Reviews

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Neighborhoods:
Walluga
Categories:
Barbers, Beauty Salons

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Reviews for Ritz Salon

karen16

Member since Nov, 2006 View Profile
2Reviews
0Photos
karen16 Joined 6 years ago
1.0
January 15, 2012

I used a groupon for Nazy Cunningham and I would strongly never recommend her. It seemed she posted a groupon deal to make some money quickly and easily, and was not ready to deliver quality service. She kept repeating that I only paid "$55" and shouldn't expect more--even though the deal was valued at $55 more.

I called the salon the day before coming in after seeing a deal for partial highlights and a haircut for $55. I told the receptionist that I did not need partial highlights but wanted to ask if the stylist could do a root touch up instead. She said that she would ask Nazy and call me back--she did, and said everything was fine. Upon my arrival, Nazy said she would not do a root touch up but would go along with the partial highlights and that they would tone down my color and mix the root color in. That did not happen. My roots are still there and they look worse next to my dyed hair color even than they did before.

Not only did she not ask me about what I wanted for my haircut, when I tried to tell her she did not listen. My hair is choppy and it looks TERRIBLE. Seriously, do not go to her.

And at the end, she was so rude. She kept telling me I was over picky when their were unconnected-to-anything bleach spots in my hair. At one point another stylist came over and had to advise her on what to do to cover up the bleach spots. The whole time, from the second I got there, she was sure to rub in that she was doing more on me than she had to and more than she should. Even though I got a "deal", it was not worth anything close to $55 and if I had known I would have probably paid to have that experience not happen to me. As a side note, she also didn't wear deodorant which added to an extra unpleasant experience.

I am deeply unimpressed. Do not go here, do not use groupon for hair services because as it is valued lower they will value the quality of your treatment. And DON'T use Nazy Cunningham.

At the end, she told me I was so picky that I would have trouble finding a husband. Although that was a hilarious touch, at the end of the day, I still care more about my hair than men and I only asked her to deliver in one of those domains.  View Less
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neurons_13

Member since Jul, 2004 View Profile
1Review
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neurons_13 Joined 8 years ago
5.0
July 13, 2004

A good choice. I am a 30 yo professional woman who just moved to Portland. After many moves, I know it's hard to find a good stylist in a new town. I had a referral from a buisness associate and tried out the Ritz. I thought the salon was excellent... nice atmosphere, friendly staff and I got a great haircut and style for about 40 dollars, which was just about what I wanted to spend. The salon atmosphere felt clean and crisp and professional, yet laid back without a lot of attitude... and it smelled great, which I like in a salon. Plus the stylists lease space there, so they actually get the haircut money you pay them.

I will definately be going back (I saw Marjie).  View Less
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