This is a local family owned business.
I wandered into their showroom one day just pricing couches and left knowing no matter what I would return when I had the money for my purchase. Tom Jr. is so sweet and friendly. It felt like spending time with my favorite uncle.
I returned a few weeks later and purchased a couch. I was unable to pick it up immediately and they had no problem holding it for a few week. Unfortunately due to unforeseen circumstances few weeks turned into months. They were so kind when I was finally able to come get it.
I will never buy new furniture anywhere else! Thank you to the Busch family for your kindness and amazing purchasing experience!
To Tom and Andrew,
My husband and I went to your showroom for the first time on a Saturday. Looking for a couch, love seat and chair. Although we had already found what we wanted elsewhere, you had exactly what we were looking for.
Andrew was very personable, friendly and really seemed to care about our needs, wants and time frame. He met the price from another store, placed it on order and after being told that the factory was out of the fabric, Andrew continued to reassure me that he would see what he could do. Way to pull it off Andrew! We just received our new furniture almost 2 weeks early.
For anyone out there looking for furniture or beds you must stop in at Tom Busch Home Furnishings. They are wonderful to work with and have an extreme local community feel.
Thank you for everything Andrew.
Customer Service. In responce to the customer who posted about their chairs breaking! We have been working with the factory to find and make replacement parts. It has been quite a challenge because the age of the chairs.. But we have successfully obtained the parts and want to fix them. Also your description of our store is less that true and borders on slander! This post should clear the air. Busch Furniture goes further and and try's harder than almost any business you can shop at today! We would also like to ask the question "if you bought a new car and needed to replace the tire, would the dealership give you a new car after three years?"
Going The Extra Mile.
This father son team helped us out in a way that no other store would. We had purchased a Flexsteel sofa for our home about 5 years ago. Recently we sought out to purchase a matching chair. Well no luck, the fabric had been discontinued or so we thought. We came to this conclusion because that is what 3 other stores told us SHAME ON YOU LAZY RETAILERS. We started looking for a chair in a different fabric and ended up at Busch's. After looking at over 1500 fabrics we were lost. The Busch team asked why were you choosing a different fabric? They Made one call to Flexsteel and found there was some fabric in Mississippi. They placed the order and 5 weeks we had the perfect match to our sofa.
I FOUND MY TEMPURPEDIC MATTRESS SET HERE AT BUSCH FURNITURE "SLEEP COUNTRY LIES".
After shopping at Sleep County for my Tempurpedic King Set, I was told it would be delivered sometime in the next five days. The sales lady knew I needed the mattress that afternoon and led me to think it would. She just plain lied to me! I stopped by "Tom Busch Home Furnishings". I was greeted by Atndy Busch and asked if I could take delivery this afternoon, he said "what time my? truck will be there".. The delivery men were at my house 15 min. after my transaction was complete NOT KIDDING!! THIS PLACE WAS AWESOME TO DEAL WITH. This is the only furniture store for me and I think you will say the same
Great Stuff and FREE parking behind store!. My husband and I have shopped at Busch Furnishings for years. They are very nice and have great stuff. We've never had any problems with any pieces we've bought from them. I didn't feel like I was shopping at all. They showed me only what I had asked for and found just what I wanted!! We would Highly recommend shopping here.
LOWEST PRICE ON TEMPERPEDIC MEMORY FOAM WE COULD FIND. Sure these mattress sets are mostly the same price everywhere, but when you concider this was an owner showing me the in's and out's about the product Not some sleezy mattress guy on comission. This made my experience worth its weight in gold. We even had our king set delivered at no charge later the same day.
This store is one in a million! My wife and I had been all over Portland looking for the best price on a Flexsteel Sofa. Well after spending about 100 dollars in gas we found the sofa in our own back yard. Not only did they have the sofa we wanted but the service was unlike any store you are likely to visit.. You can tell that they are family because that's how they treat you! Not kidding these guys were awesome! and to top it all off they delivered what we purchased that same day for only 40.00 up two flights of stairs, and hauled off our old sofa, at no charge!
Huge showrooms like 50,000 square feet. Awesome service! and the right attitude do your self a favor and buy your next Flexsteel Sofa here.
50,000 square feet of showroom, big store with-out the big box attitude.
This store treats you like you are a king. No really you feel like you are in a nice restaurant. The family owned and operated business is like no other furniture store my
Wife and I have ever visited. From the historical photos of the city and their store that date back to 1885. Over a century! After visiting you will understand why they have been in business over 100 years. The products we have purchased their were exactly as described. We can?t thank them enough for their service and superior knowledge of products. See them on the web just google, busch furniture portland
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