Camping World

09/10/09

Customer noservice

by drewm2

Called to make an appointment for repair. 1) their phone was stuck on "we are not here". 2) finally reached someone and the response was "what?". Not "How can I help you?", or "How are you doing?". It felt like I was an inconvenience. 3) Then their computers were hung and he could not even make an appointment. Hung up after we sat there for 15 minutes. Ugh!

In general all my visits there have been this way. (3 in the past). Even when shopping there for parts it is very difficult to get someone to help you. I'm looking for someone else to take care of my RV. I'll not go back.

• Cons: Very hard to speak to anyone, rude

08/20/09

customer service?

by surprised

Recently visited this store to buy a part for my RV. There must have been 10 employees and 2 customers.

I could not get anyone to assist me. Finally found a helpful cashier. Employees need some customer service training.